Join Talk Quesada
Welcome to Talk Quesada! My name's Alex and this is my website all about Ciudad Quesada in Spain. Talk Quesada is free to sign up and use so register below!
Getting out of internet contract
Re: Getting out of internet contract
by Janjan » Wed Jan 03, 2018 2:38 pm
If you have a Fiscal Rep I would ask their advice. This is Spain after all and things work differently. It's not easy to get out of Contracts.
- Janjan
- Posts: 1012
- Joined: Sun May 04, 2014 4:32 pm
- Which part of Spain are you from?: Quesada area
- Gender: Female
Re: Getting out of internet contract
by Lynne1 » Wed Jan 03, 2018 2:43 pm
Yes it does seem like they are holding me to ransom even though their service is atrocious
- Lynne1
- Posts: 239
- Joined: Sun Oct 25, 2015 9:41 pm
- Which part of Spain are you from?: In England,
- Gender: Female
Re: Getting out of internet contract
by Paulr » Wed Jan 03, 2018 3:57 pm
Ask them for a Complaint form - completed forms are submitted to Consumer authorities and Sellers can be fined. Shops and offices are legally obliged to provide you with a Complaint form when requested - I doubt they would refuse, but suggesting that you'll call the Local Police should persuade them (I know we would think this isn't a Police issue in the UK, but it's the sort of thing the Policia Local deal with in Spain). Hopefully, this will persuade your service provider to be a little more helpful.
Here's a link to how to complete the complaint form:
http://moneysaverspain.com/official-com ... orm-spain/
Good luck!
Here's a link to how to complete the complaint form:
http://moneysaverspain.com/official-com ... orm-spain/
Good luck!
-
Paulr - Posts: 1122
- Joined: Fri Jan 13, 2017 11:52 am
- Which part of Spain are you from?: Formentera
- Gender: Male
Re: Getting out of internet contract
by Lynne1 » Wed Jan 03, 2018 5:28 pm
Thank you very much very helpful
- Lynne1
- Posts: 239
- Joined: Sun Oct 25, 2015 9:41 pm
- Which part of Spain are you from?: In England,
- Gender: Female
Re: Getting out of internet contract
by Potjoe » Sun Jan 07, 2018 9:04 pm
Hi, we had this problem with then about 3 years back every day around 16-00 hrs it would go down to 1 mg ,then a man come down in the morning and that time of the day was good speed all ok, so 2-3 weeks later back to them man will call,the man calls me on the phone to say will call round in the morning oh sorry we are going out can you call about 16-00 hrs arrrrr yes mans comes about 16-30 takes a long look yes you have Problem,back to shop/office tell them man called and only 1mg and was paying for 10 mg can I please cancel as you cannot supply me the 10mg I am paying for. Contact cancelled.this may help
- Potjoe
- Posts: 380
- Joined: Fri Oct 10, 2014 6:15 pm
- Which part of Spain are you from?: Sucina spain
- Gender: Male
Re: Getting out of internet contract
by Lynne1 » Sun Jan 07, 2018 9:08 pm
Thank you I will try it but they ring me every day and every day I say it’s tinning slow and fiddle and they fiddle about with it and works for about an hour and then it goes down. Every day this happens so I’m ringing them every day just to annoy them. But I will try again and thanks for your help
- Lynne1
- Posts: 239
- Joined: Sun Oct 25, 2015 9:41 pm
- Which part of Spain are you from?: In England,
- Gender: Female
Page 2 of 2 • 1, 2
16 posts
• Page 2 of 2 • 1, 2
Related topics
-
- Similar Topics
- Replies
- Views
- Last post
-
-
Cant find out our Hydraqua contract number - help please
by RH1 » Mon Jun 12, 2023 1:58 pm in Quesada general discussion - 2
- 136
-
by RH1
Mon Jun 12, 2023 4:05 pm
-
Cant find out our Hydraqua contract number - help please
-
-
INTERNET
by CAMPSIE » Wed Nov 01, 2023 6:09 pm in Broadband, Computer, Wifi, Phone and TV - 2
- 243
-
by CAMPSIE
Thu Nov 02, 2023 3:59 pm
-
INTERNET
-
-
Internet provider
by GnG » Sun Jun 04, 2023 9:57 am in Broadband, Computer, Wifi, Phone and TV - 5
- 283
-
by GnG
Mon Jun 05, 2023 5:15 pm
-
Internet provider
-
-
New internet provider
1, 2 by Sylvc » Mon Dec 18, 2023 7:31 pm in Quesada general discussion - 19
- 531
-
by Sylvc
Tue Dec 19, 2023 9:06 pm
-
New internet provider
-
-
Internet radio
by Spittysmum » Sat Dec 09, 2023 8:33 am in Items for sale in Quesada and surrounding areas - 0
- 117
-
by Spittysmum
Sat Dec 09, 2023 8:33 am
-
Internet radio
Return to Broadband, Computer, Wifi, Phone and TV
Who is online
Users browsing this forum: No registered users and 5 guests
Login
Find in Quesada
Quesada pages
Quesada discussion
- Quesada general discussion
- Banking and finances
- Broadband, Wifi, Phone and TV
- Buses and public transport in and around Quesada
- Driving to Spain / Car hire in Spain / Buying and owning a car in Spain
- Fiestas in Quesada
- Flights, baggage and airports
- Health services in Quesada
- Insurances and wills in Spain
- Items for sale and wanted in and around Quesada
- Interesting articles about Spain
- Jobs and careers in Quesada
- Lost and found in Quesada
- Market days
- Places to go for free Wi-Fi
- Recommended restaurants / cafes / bars
- Recommended Tradesmen and Companies
- Residency in Spain: padron, residencia and passport advice
- Safety / security information and property in Spain hints and tips
- Taxes in Spain: Suma, NIE and general tax advice
- Taxis in Quesada
- Things to do and places to go in and around Quesada
- Utilities in Spain: Electric, gas and water recommendations and advice
- Weather in Quesada
- Where to buy things in and around Quesada
- Where to hire things in and around Quesada
Properties discussion
Businesses and places in Quesada
- Bars and pubs in Quesada
- Beaches near Quesada
- Beauticians / Beauty salons in Quesada
- Bedding and soft furnishings shops in Quesada
- Butchers in Quesada
- Car dealers in Quesada: new and used car dealers
- Car garages, mechanics, tyre fitter centres in Quesada
- Car hire in Quesada
- DIY / Bricolage / Ferreteria stores in Quesada
- Equipment hire centers in Quesada
- Estate agents in Quesada
- Furniture shops in Quesada
- Garden centres and garden furniture shops in Quesada
- Golf Courses in Quesada
- Grills / gates / metal items shops in Quesada
- Hairdressers in Quesada
- Hotels, guest houses and bed and breakfasts in Quesada and nearby
- Internet service providers that cover Quesada
- Launderettes / dry cleaners in Quesada
- Markets in Quesada
- Medical / Health centers in Quesada
- Pet shops in Quesada
- Pharmacies / Chemist shops in Quesada
- Restaurants in Quesada
- Shopping centres in Quesada
- Sports centres and gyms in Quesada
- Supermarkets in Quesada
- Swimming pool services in Quesada
- Town Halls (Ayuntamientos) in Quesada
- Waterparks/Aquaparks in Quesada
- TalkQuesada » Board index
- The team • Delete all board cookies • All times are UTC [ DST ]
- Our other websites:
- Costa Blanca forum
- Costa Calida forum
- Costa del Sol forum
- Costa de Almeria forum
- Costa de la Luz forum
- Costa Dorada forum
- Costa Brava forum
- UK forum
- Jobs in the UK
- Our policies:
- Privacy policy
- User agreement
- Content policy
- Website created and operated by JSM Forum Websites