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Mobile Porting with Europa Network

Mobile Porting with Europa Network

Postby Lyninspain » Thu May 18, 2017 7:59 am

Europa are pulling the plug on my Mobile package but are blocking the Porting of my existing mobile number to Hitsmobile I have supplied them with all my details, copy invoices, SIM card number, NIE and Passport details and still nothing is the port is being rejected, What I am missing ? :snooty:
Lyninspain
 
Posts: 228
Joined: Fri Jul 31, 2015 10:54 am
Which part of Spain are you from?: rojales

Re: Mobile Porting with Europa Network

Postby Nigel Taylor » Mon Nov 20, 2017 11:41 am

I guess you have sorted this by now but I have only just seen your post when looking at recent grumbles about Europa.

The problem you have is that Europa 'piggybacks' off Mas Movil phone services. Namely Europa are just a sub contractor and don't supply any services directly.
So you are (for the purposes of the administration and supply computers) already a customer of Mas Movil.

The only way to leave is go change to a 'proper' direct supplier like Movistar, Orange, Vodaphone or another subcontractor like Telitec who 'piggy back' off a different supplier than Mas Movil.
Nigel Taylor
 
Posts: 55
Joined: Sun Dec 06, 2015 3:37 pm
Which part of Spain are you from?: Quesada
Gender: Male







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