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WLAN Connection to my Android phone.
WLAN Connection to my Android phone.
by siestasunbeds » Sat Jul 29, 2017 7:29 pm
Desperate for some sound advice regarding my WLAN connection to my android phone.Had no trouble at all connecting when we arrive , simply connected automatically. But , when going outside I have been " disconnected " and cannot reconnect . Never happened before. I have tried absolutely everything , Googled you tube videos without success. As it is our business number I cannot lose any info in it so restoring to factory settings is not an option. Any suggestions please.
Maggie. X
Maggie. X
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siestasunbeds - Posts: 403
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- Which part of Spain are you from?: lo crispin
- Gender: Female
Re: WLAN Connection to my Android phone.
by Babu » Sat Jul 29, 2017 9:28 pm
Have you tried the quick and simple 'fix' of selecting the wlan you connect to and choose 'forget' . . . This makes your device lose the password etc . . You then select the wlan again and reenter password and it often fixes the problem?
- Babu
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Re: WLAN Connection to my Android phone.
by siestasunbeds » Sat Jul 29, 2017 9:51 pm
Will try now......
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siestasunbeds - Posts: 403
- Joined: Sat Feb 01, 2014 9:48 pm
- Which part of Spain are you from?: lo crispin
- Gender: Female
Re: WLAN Connection to my Android phone.
by siestasunbeds » Sat Jul 29, 2017 10:03 pm
Thanks Babu. When doing that it comes up with connecting and then saved but does not connect . Somewhat frustrated .
Maggie.
Maggie.
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siestasunbeds - Posts: 403
- Joined: Sat Feb 01, 2014 9:48 pm
- Which part of Spain are you from?: lo crispin
- Gender: Female
Re: WLAN Connection to my Android phone.
by Babu » Sat Jul 29, 2017 10:13 pm
Maggie
My next suggestion is restart/reboot phone and or router . . . If that fails try logging into someone else's wlan . . . If that connects ok it may clear cobwebs out of system and you connect to yours ok then . . . These devices can be temperamental at times . . .
My next suggestion is restart/reboot phone and or router . . . If that fails try logging into someone else's wlan . . . If that connects ok it may clear cobwebs out of system and you connect to yours ok then . . . These devices can be temperamental at times . . .
- Babu
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Re: WLAN Connection to my Android phone.
by siestasunbeds » Sat Jul 29, 2017 10:21 pm
Will try now....
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siestasunbeds - Posts: 403
- Joined: Sat Feb 01, 2014 9:48 pm
- Which part of Spain are you from?: lo crispin
- Gender: Female
Re: WLAN Connection to my Android phone.
by siestasunbeds » Sat Jul 29, 2017 10:25 pm
No nothing... A little late to go knocking doors to gatecrash the neighbours router so will try tomorrow.!!!Thank you for your help.
Maggie.
Maggie.
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siestasunbeds - Posts: 403
- Joined: Sat Feb 01, 2014 9:48 pm
- Which part of Spain are you from?: lo crispin
- Gender: Female
Re: WLAN Connection to my Android phone.
by PeteKnight » Sun Jul 30, 2017 10:10 am
I'd try the following, in this order...
Switch off the router and wait 10 seconds. Power it up again and wait a couple of minutes.
Restart your phone, if you can remove the battery then do that and wait a couple of minutes before restarting.
Forget the Wi-Fi network and then re-connect to it.
If these don't work then check that other people can connect/reconnect to your network with their phones. If they can then you will probably need to do a backup/reset/restore of your phone.
You say that it has lots of business contacts in the phone, so you should be backing it up regularly anyway. If you do the backup/restore correctly then you won't lose anything.
Pete.
Switch off the router and wait 10 seconds. Power it up again and wait a couple of minutes.
Restart your phone, if you can remove the battery then do that and wait a couple of minutes before restarting.
Forget the Wi-Fi network and then re-connect to it.
If these don't work then check that other people can connect/reconnect to your network with their phones. If they can then you will probably need to do a backup/reset/restore of your phone.
You say that it has lots of business contacts in the phone, so you should be backing it up regularly anyway. If you do the backup/restore correctly then you won't lose anything.
Pete.
- PeteKnight
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Re: WLAN Connection to my Android phone.
by siestasunbeds » Sun Jul 30, 2017 11:04 am
Many thanks Pete.Have done each step as advised. And yes everything is regularly backed up so have reset and still saying " disconnected " . Iphones and laptop working so as all else has failed , trying EE for technical support. So let's see.
Maggie.
Maggie.
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siestasunbeds - Posts: 403
- Joined: Sat Feb 01, 2014 9:48 pm
- Which part of Spain are you from?: lo crispin
- Gender: Female
Re: WLAN Connection to my Android phone.
by siestasunbeds » Sun Jul 30, 2017 11:49 am
No luck with EE there are now saying try Lenovo customer services , a bit annoying as my contract with an Internet facility is with E E.The most frustrating point is it was working perfectly for 1 day until I went into the garden and the WLAN disconnected. Very very frustrating .
Maggie.
Maggie.
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siestasunbeds - Posts: 403
- Joined: Sat Feb 01, 2014 9:48 pm
- Which part of Spain are you from?: lo crispin
- Gender: Female
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