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Not receiving daily emails

Re: Not receiving daily emails

Postby Rodt » Sun Mar 04, 2018 7:49 pm

Hi Alex, how do I mark the email not junk? I have got an old email from you, please excise my ignorance :text-thankyouyellow:
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Re: Not receiving daily emails

Postby Alex » Sun Mar 04, 2018 8:03 pm

Rodt wrote:Hi Alex, how do I mark the email not junk? I have got an old email from you, please excise my ignorance :text-thankyouyellow:


Please login to your BT email address here:

https://signin1.bt.com/login/emailloginform

And then go to your spam folder, click on our emails and click "Not spam"

Apologies if you've already done this
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Re: Not receiving daily emails

Postby Cymro43 » Mon Mar 05, 2018 9:12 am

Snap - no emails in my inbox, but I found them in trash
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Re: Not receiving daily emails

Postby Jan » Mon Mar 05, 2018 11:09 am

This will be fixed in a few days as it's a server problem with some email addresses.

In the meantime it's really important to click the "not spam" button for each email that is in your junk from us and add the email address it is sent from to your contacts.

Thanks for all your help and understanding while we wait for this to be rectified.
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Re: Not receiving daily emails

Postby Rodt » Mon Mar 05, 2018 6:25 pm

Best of luck sorting it out Jan & Alex, we are in your capable hands :text-thankyouyellow:
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Re: Not receiving daily emails

Postby John T » Tue Mar 06, 2018 11:48 am

Now 8 days since both me and my wife last received our daily email, can someone look at why please and advise as we are both beginning to think we are no longer welcome!!
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Re: Not receiving daily emails

Postby Alex » Tue Mar 06, 2018 11:53 am

John T wrote:Now 8 days since both me and my wife last received our daily email, can someone look at why please and advise as we are both beginning to think we are no longer welcome!!



Hi John. Sorry about that. This will be fixed in a few days as it's a server problem with some email addresses.

In the meantime it's really important you go into your Junk folder and click the "not spam" button for each email that is in your junk from us and add the email address it is sent from to your contacts.

Thanks for all your help and understanding while we wait for this to be rectified.
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Re: Not receiving daily emails

Postby JoanL » Tue Mar 06, 2018 10:46 pm

Daily emails???? We should get daily emails :o
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Re: Not receiving daily emails

Postby Kjh » Wed Mar 07, 2018 8:06 am

Can I just ask, does everyone receive a daily email?
& what does it contain, thanks
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Re: Not receiving daily emails

Postby Alex » Wed Mar 07, 2018 8:10 am

Kjh wrote:Can I just ask, does everyone receive a daily email?
& what does it contain, thanks


Our daily and weekly emails contain all the latest posts for the last day/week and are sent to everyone who opted in when creating their account. If you didn't opt in then don't worry, just visit the following link to subscribe to the emails:

ucp.php?i=242
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