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How can i get a telephone cut on from the Uk?
How can i get a telephone cut on from the Uk?
by Victoria » Tue Mar 27, 2018 10:31 pm
I need to get a landline phone disconnected, the contract is with Telefonica, when i call 1004 the messages are all in Spanish. Would anybody be able to suggest how to navigate the pre recorded message? Also does anybody know if i can contact Telefonica from the UK at all?
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Re: How can i get a telephone cut on from the Uk?
by marcliff » Tue Mar 27, 2018 11:22 pm
You say "English" and, eventually, someone will reply in English.
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marcliff - Posts: 9694
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Re: How can i get a telephone cut on from the Uk?
by Sylwina » Wed Mar 28, 2018 12:45 pm
Try the movistar shop in Rojales. They may be able to help. They are linked as when I cancelled my landline a few years ago that is where I had to return my router before the online cancellation was completed.
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Re: How can i get a telephone cut on from the Uk?
by Sylwina » Wed Mar 28, 2018 1:01 pm
Sorry just noticed you are in the UK.
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Re: How can i get a telephone cut on from the Uk?
by Janjan » Wed Mar 28, 2018 2:21 pm
Do as Marcliff has suggested. When the recorded message comes on just keep repeating English please.
Good Luck.
Good Luck.
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Re: How can i get a telephone cut on from the Uk?
by Victoria » Wed Mar 28, 2018 10:44 pm
Thankyou, i've been into the Movistar shop in Rojales, they suggested calling 1004, its a pre recorded message so you need to be able to understand which option is best to use. I'll call back in the shop and ask them to do it on my next trip. Thanks again.
- Victoria
- Posts: 63
- Joined: Tue Mar 27, 2018 10:21 pm
- Which part of Spain are you from?: Quesada
- Gender: Female
Re: How can i get a telephone cut on from the Uk?
by Janjan » Thu Mar 29, 2018 1:28 pm
I hope they will assist you. If they won't just ring 1004. I know it's recorded messages but probably like the UK eventually you get a person listening and when they hear English Please you are passed to an English speaker. Used it loads of times.
- Janjan
- Posts: 1012
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7 posts
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