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Wise & Hidraqua
Wise & Hidraqua
by BNT162b2 » Sun Jan 23, 2022 1:21 pm
I set up my Wise account last week. Changing my DD online with Iberdrola was seamless...however I'm having problems with changing it with Hydraqua.
I've gone to the Contracts section, to "Change my direct debit details", entered all the information including the new bank details (BE44 and 12 further digits), and I get the "Something went wrong" message as shown in the attached photo.
Can anyone help?
Thanks
I've gone to the Contracts section, to "Change my direct debit details", entered all the information including the new bank details (BE44 and 12 further digits), and I get the "Something went wrong" message as shown in the attached photo.
Can anyone help?
Thanks
- BNT162b2
- Posts: 552
- Joined: Sat May 29, 2021 1:06 pm
- Which part of Spain are you from?: Quesada
- Gender: Female
Re: Wise & Hidraqua
by Paul Uden » Mon Jan 24, 2022 1:02 pm
I think most people go to their local office or, as I did, phone up. It's probably the least convenient supplier to change over.
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Paul Uden - Posts: 1573
- Joined: Sat Feb 01, 2014 12:09 am
- Location: Rojales
- Which part of Spain are you from?: Ciudad Quesada
- Gender: Male
Re: Wise & Hidraqua
by Kingy0 » Mon Jan 24, 2022 11:13 pm
You need to download their sepa form, print it out fill it in, scan it back into your computer and email to them. That worked for me. Just google Hidraqua sepa form and it should come up. They did try to email me one but it was never attached to the email. Good luck
- Kingy0
- Posts: 139
- Joined: Thu Oct 31, 2019 11:31 am
- Which part of Spain are you from?: Villamartin
- Gender: Male
Re: Wise & Hidraqua
by suzi wong » Tue Jan 25, 2022 12:37 pm
We booked an appointment online in Rojales & took all details,the lady behind the desk.completed all the info. No problems,
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suzi wong - Posts: 658
- Joined: Mon Dec 04, 2017 3:56 pm
- Which part of Spain are you from?: Benimar 11
- Gender: Female
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