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eurona

eurona

Postby scotfree » Mon Apr 15, 2019 9:05 am

As I am renting for a short while I don't want to be on a contract.Was told I could get Eurona.does that mean I can cancel at any time without having to pay an extra fee & do you have to return the equipment?
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Posts: 64
Joined: Thu Oct 18, 2018 5:04 pm
Which part of Spain are you from?: cuidad quesada

Re: eurona

Postby Gasplumbman » Tue Apr 16, 2019 11:53 am

In my opinion you,lo regret it the worst company I have ever dealt with
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Which part of Spain are you from?: Orihuela costa
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Re: eurona

Postby scotfree » Thu Apr 18, 2019 1:15 pm

What happened?
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Posts: 64
Joined: Thu Oct 18, 2018 5:04 pm
Which part of Spain are you from?: cuidad quesada

Re: eurona

Postby Red Rock » Wed Jun 02, 2021 10:25 am

Gasplumbman wrote:In my opinion you,lo regret it the worst company I have ever dealt with



It was useless the final straw was it losing signal 5 times during a Zoom call.

Took the router back where I got it from and got a receipt.

Just received a solicitor's letter saying they will issue a court action in 10 days for outstanding bills.

These bills are for 3 months after I returned the router.

You have been warned.
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Posts: 776
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Which part of Spain are you from?: Rojales
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Re: eurona

Postby Red Rock » Fri Jun 18, 2021 1:21 pm

Good grief.
Upon reading on-line reviews I cannot imagine any company having worse reviews.
A line springs to mind from a famous song
"you can checkout but you can never leave"

I did all my transactions through an agent in Quesada (I will call them The Chocolate Teapot)
After returning the router I continued to get bills from them and when querying why their reply was "you didnt phone to cancel" I kid you not.

As an aside my reception was terrible but that was not my point it is this claiming for bills when their router has been returned.

I now have to decide if to fight this in a Spanish court. I cannot imagine a ruling in favour of them but you never know plus I would imagine solicitor costs of E1,000s.

All because of one totally inept company - people on-line use a different word for them which rhymes with "jam" but I want to protect the integrity of the board.
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Which part of Spain are you from?: Rojales
Gender: Male


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