Go Fiber Down

!!! Update!!! spoke to GO Fiber yesterday said there engineer said Tuesday Fixed (when part comes) .Spoke with them today and all change going to be 2 more days, waiting for a part to come from madrid ( could have walked there and got the part myself ) Nearly one week on throttling boardwidth(I think as tv buffering) They are a joke of a company .Anyone else being told the same.

When you first complained we were alright but then it kept coming up no internet etc over the weekend. I popped into the shop he checked my router said all was how it should be and for me to unplug the router leave for a min and plug back in which I did then all OK. I asked about the problem in Quesada and he said yes there wad a problem there which they are trying to get fixed.

Thank you for your reply .
No still not fixed.
Very unhappy