Go Sat Quesada Not working...

Anyone else having a problem that just started? Got menus on screen but notjing is working..

When you have any issues - the first rule of IT 'Turn everything on and off'. Box and router - mains on and off / reboot.

If the internet glitches or goes below what the box / specific service requires, then you will get freezing or problems.

If after a reboot, you seem to have the internet back ok, but still have issues with box - probably best to email the service provider so they can run a check for you.

There is also a secondary check it may be possible to do. If you are not sure if the issue is with your TV service OR with your internet/internet provider, then if you have a modern smartphone.....Look for WiFi hotspot or WiFi sharing. Share the connection, connect the TV box (assumed has WiFi option) to the mobile phone connection - then test the TV box. It is possible to use these type of devices with mobile data.

Summary The internet can trip the TV, by checking the TV on a different internet connection - then you can establish where the problem is. If still the same issue then TV, if not and works, then it is your local ISP.


Paul
http://www.televisiontechnology.eu

Thank you for the detailed reply. It was a major ISP provider in Europe who had a problem. All back to normal now. Thanks