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HELP CANCELLING MOVISTAR
HELP CANCELLING MOVISTAR
by Titch » Thu Jan 03, 2019 10:17 am
Can anyone tell me how to cancel Movistar telephone service please?
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Re: HELP CANCELLING MOVISTAR
by JohnES » Thu Jan 03, 2019 10:29 am
Do you mean mobile phone or landline ?
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Re: HELP CANCELLING MOVISTAR
by GLASSMAN » Thu Jan 03, 2019 10:50 am
theres a moviestar shop in Rojales village, just approx. 500mtrs past the Bp garage on the right ,Mas y mas and Dia supermarkets on the left. why not go in and ask,
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Re: HELP CANCELLING MOVISTAR
by scotfree » Thu Jan 03, 2019 1:42 pm
I recently cancelled my landline & ADSL with Movistar but had to do so in Benidorm as it was near to the town I lived in.Must be the same though anywhere.I took my router into the shop & they actually phoned the relevant Movistar number as I explained it was almost impossible to reach them,quite a common complaint I found.Eventually the number responded,perhaps because I was taking up time on a phone at one of their shops! I had to answer a number of questions one being,would I like to transfer everything to a new address,if not,why not.I just said I was leaving Spain!I was given a receipt for return of their equipment.Having said that I have wifi with a Quesada company but in my area it is quite poor & ,I think,not much cheaper than I was paying for ADSL Movistar.I am probably going to go now with Telitec,a company I knew back up north as I want a reliable phone contact with my elderly relatives in UK who won't use the internet & it would solve my frustration with this poor wifi.They arrange everything too in English so hopefully it will all work out.
- scotfree
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Re: HELP CANCELLING MOVISTAR
by Titch » Thu Jan 03, 2019 3:00 pm
It is to cancel landline. I think I need to send a fax or visit the shop in Guardamar. Thank you for your advice.
- Titch
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Re: HELP CANCELLING MOVISTAR
by jim » Thu Jan 03, 2019 8:31 pm
print the format below and take it along with you contract to a moviestar office
simple cancellation of services layout...must be in spanish
cancellation of services
Estimados señores,
Por la presente yo, NAME ,
con numero de pasaporte,
nie, nif
numero de contrato
solicito la baja definitiva de los servicios que tengo contratados con el número contract number .desde..from.(.enter date...15 days notice...1 month is better )
El motivo de cancelacion......( reason for cancellation not really required if leaving spain write.... es mudanza a otro pais
Adjunto fotocopia del N.I.E>
CIUDAD FECHA TOWN, DATE
NOMBRE YOUR NAME
FIRMA SIGNATURE
simple cancellation of services layout...must be in spanish
cancellation of services
Estimados señores,
Por la presente yo, NAME ,
con numero de pasaporte,
nie, nif
numero de contrato
solicito la baja definitiva de los servicios que tengo contratados con el número contract number .desde..from.(.enter date...15 days notice...1 month is better )
El motivo de cancelacion......( reason for cancellation not really required if leaving spain write.... es mudanza a otro pais
Adjunto fotocopia del N.I.E>
CIUDAD FECHA TOWN, DATE
NOMBRE YOUR NAME
FIRMA SIGNATURE
- jim
- Posts: 258
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- Which part of Spain are you from?: central quesada
- Gender: Male
- Titch
- Posts: 195
- Joined: Sun May 20, 2018 3:37 pm
- Which part of Spain are you from?: Quesada
- Gender: Female
7 posts
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