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Laptop help needed

Laptop help needed

Postby sunworshipper » Mon Jan 27, 2020 9:34 am

Can someone spare an hour to help me please?

I have had to have a new hardrive fitted in my HP laptop ( as unfortunately smashed the other one when I dropped my laptop)

The new hardrive only has Windows 10 on
I cannot reinstall my printer.
Everything is different and all I need is a computer whiz to show me how to download the apps I need and a “ Dummies” guide to sort it.

Thanks
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Re: Laptop help needed

Postby PeteKnight » Mon Jan 27, 2020 10:20 am

Most hardware, like printers, will automatically have the necessary drivers installed when you plug them in for the first time (provided they are Windows 10 compatible).

I’d suggest that you go to see the guys at Quesada Computers.

Pete.
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Re: Laptop help needed

Postby jpeg » Mon Jan 27, 2020 10:20 am

have you still got the other hard drive ?
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Re: Laptop help needed

Postby sunworshipper » Mon Jan 27, 2020 10:35 am

Yes but apparently it is so damaged they said nothing can be retrieved.
A hard lesson learnt as nothing was backed up :roll:
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Re: Laptop help needed

Postby sunworshipper » Mon Jan 27, 2020 10:37 am

PeteKnight wrote:Most hardware, like printers, will automatically have the necessary drivers installed when you plug them in for the first time (provided they are Windows 10 compatible).

I’d suggest that you go to see the guys at Quesada Computers.


Pete.

I have tried running the disc and following the instructions from Canon but the Laptop says it cannot find the printer.
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Re: Laptop help needed

Postby jpeg » Mon Jan 27, 2020 10:43 am

are you using a usb lead to install the printer and you may have data backed up to Onedrive or Google
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