MegaNet Fibre - IPTV hanging consistently.

Do meganet have catch-up tv yet

Speed tests are deceptive - as do not show stability or throttling/traffic shaping.

Can you try the 'mobile hotspot test'? If your phone has mobile data hotspot, when TV playing up, connect to this rather than your crappynet and see if the IPTV performs better when linked to the WiFi mobile data hotspot from your phone, rather than your fibre connection.

I used this to prove to a Telfonica engineer that they were throttling!

The issue may be, the ISP will blame the IPTV provider - and vice versa. By changing to a different/any other internet connection when you have an issue, this can either prove issue with with ISP or IPTV.

I am not aware of this specific company mentioned has their own TV service - if they do, they may well be deliberately throttling any other connected IPTV provider - cause trouble, switch to their TV service and the miracle of miracles, everything is suddenly ok. This I have seen first hand - a bit of commercial underhand tactics - they can see if you are streaming video.

Companies generally aren't daft enough to try to throttle the likes of Netflix as too obvious - but often have issues with stability or network balancing & as I have caught Telefonica/Movistar doing this (and proved to their own technicians), you do have to be quite vigilant with your testing - as a bad IPTV provider, will give you equally the same issues a bad internet provider.

I would estimate 90% of our service emails are related to peoples internet issues tripping up their TV and not the other way around - but to be sure, you can only make your own tests. If you don't have a mobile hotspot connection on your phone - then you can always do the test, with the TV box on a friends or neighbours internet connection - though try to do at the same time of the day. Issues are more likely in the evening during the week - peak loading for ISP.

Other options if you have an ISP blocking or throttling type issue (and is not practical to change internet provider), is to use a VPN, which if using an Android type TV box, you can download an app and pay a small subscription for - or if using a box such as MAG without VPN option, then you can add in a VPN router (router with preinstalled VPN - connect to existing router).

Paul
http://www.televisiontechnology.eu