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Problems with IPTV
Re: Problems with IPTV
by Paul - TV Techie » Wed Nov 27, 2019 12:48 pm
Speed tests are a waste of time - ISP's can see them and send a favourable data burst back. They also do not show any measurment of ongoing stability or throttling if taking place - as the ISP can throttle ANY connected device - all internet devices they can see and throttle individually - so this is possible. You can do a speedtest on the computer and get 100Mpbs, but the box could be throttled to 1Mbps! Making a mockery of any of these types of tests.
A client hired me after getting frustrated with multiple IPTV providers poor service, to see if I could get to the bottom of the - why? He was being throttled by Telefonica - I proved this by connecting his box, to my mobile network, via the 'mobile hotspot' option which many smartphones have now. Once I did this in front of the Telefonica engineer, who had already replaced the router, everything worked ok - proving it was (a) Telefonica (b) Nothing to do with the router as throttled further up the line. Once the Telefonica engineer had this thrown at him, he picks up his phone to a superior, mumbles and an hour later it's all working again.
Summary - not always as it seems, of course if can be your IPTV provider, but when you see these type of issues, often is not always as it seems.
Some internet providers even have their own TV service & can spot another provider streaming, so deliberately can cause an issue, only to have it resolved if you were to take their own service - how convenient
There are a few ways around this. This link goes into the topic a little further and has a few suggestions for test/fix. https://www.televisiontechnology.eu/instructional-guides-iptv
Paul
http://www.televisiontechnology.eu
865774055
A client hired me after getting frustrated with multiple IPTV providers poor service, to see if I could get to the bottom of the - why? He was being throttled by Telefonica - I proved this by connecting his box, to my mobile network, via the 'mobile hotspot' option which many smartphones have now. Once I did this in front of the Telefonica engineer, who had already replaced the router, everything worked ok - proving it was (a) Telefonica (b) Nothing to do with the router as throttled further up the line. Once the Telefonica engineer had this thrown at him, he picks up his phone to a superior, mumbles and an hour later it's all working again.
Summary - not always as it seems, of course if can be your IPTV provider, but when you see these type of issues, often is not always as it seems.
Some internet providers even have their own TV service & can spot another provider streaming, so deliberately can cause an issue, only to have it resolved if you were to take their own service - how convenient
There are a few ways around this. This link goes into the topic a little further and has a few suggestions for test/fix. https://www.televisiontechnology.eu/instructional-guides-iptv
Paul
http://www.televisiontechnology.eu
865774055
- Paul - TV Techie
- Posts: 1121
- Joined: Sat Feb 22, 2014 9:21 pm
- Location: Technical Support
- Which part of Spain are you from?: almoradi, alicante
- Gender: Male
Re: Problems with IPTV
by mondo » Wed Nov 27, 2019 5:08 pm
This is all very interesting..
But all I want is a service that works...
Telfy have been very good. I have spoken to them a few times, they sent an engineer over this morning and he has changed the router..(We are paying for 100mb, the new router is 300mb) I don´t know yet if this will fix the problem, but at least they turned up and appear to be trying..
Only time will tell...
..Here`s hoping..
..
But all I want is a service that works...
Telfy have been very good. I have spoken to them a few times, they sent an engineer over this morning and he has changed the router..(We are paying for 100mb, the new router is 300mb) I don´t know yet if this will fix the problem, but at least they turned up and appear to be trying..
Only time will tell...
..Here`s hoping..
..
- mondo
- Posts: 2776
- Joined: Thu Jul 03, 2014 9:05 am
- Which part of Spain are you from?: Benimar
- Gender: Male
Re: Problems with IPTV
by jamiep » Wed Nov 27, 2019 5:19 pm
300 MB oh my gosh
I only have 4mb, no fibre where I live, and we connect 2 phones 2 tablets smart tv and firestick to it quite adequately...... with 300 mb I could rule the world
I only have 4mb, no fibre where I live, and we connect 2 phones 2 tablets smart tv and firestick to it quite adequately...... with 300 mb I could rule the world
- jamiep
- Posts: 569
- Joined: Sun Jul 14, 2013 8:28 pm
- Gender: Female
Re: Problems with IPTV
by Adey » Wed Nov 27, 2019 6:10 pm
Mondo is Italian for "World" so maybe he already is the world leader
- Adey
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Re: Problems with IPTV
by mondo » Wed Nov 27, 2019 6:44 pm
Adey wrote:Mondo is Italian for "World" so maybe he already is the world leader
Of course.. I RULE THE WORLD:::: (when my wife lets me) ..
But Mondo was the name of my old cat.. Started off as Desmond.. and slowly changed to Mondo over the years
- mondo
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Re: Problems with IPTV
by Paul - TV Techie » Thu Nov 28, 2019 1:13 pm
Also the 'headline' 300Mbps, is also a load of cobblers too - again, A LARGE NUMBER TO MAKE YOU FEEL BETTER.
In real terms if you had IPTV, someone using a tablet/browsing the internet + a kid on a PlayStation online, that around 20Mbps would be more than adequate.
I believe we get 100Mbps off Telfy - a speed test did just indicate that However I can categorically state that this is not continual and does drop off. I know this as another test, I use Netflix - why? they are the biggest streaming company in the world with the best hardware and systems. I have observed that once or twice a week, either the screen picture blurs (reducing resolution), which is caused by internet speed, add that to with a button press during this period I can see the speed the stream is using - means that Netflix, is only getting 2Mbps or less. Sometimes can be worse, get 'this title is not available', may come back half an hour later and is ok - also localised ISP issues again.
If my 100Mbps internet from a reputable provider can cause Netflix to drop a couple of times a week at least, then the same would apply with any other IPTV or streaming service - also given most IPTV companies do not have the level of infrastructure that Netflix does, are more susceptible to ISP and generalised issues - they can't do live downscaling of streams on their own servers and also rely on other for brought in content.
Summary, you will seemingly, for now, get the odd issue with internet TV - the issue will be how much is your ISP and how much is the TV provider - can be hard to tell, as any internet issues will wobble the TV. As stated you can try to connect the box to a different internet connection / or mobile hotspot (if an ongoing issue) - or perhaps try an alternative TV service - many companies offer free trials, so could always to this and see how they compare. Do need to be aware though if the internet provider is throttling, you may find the new service works ok, right up until is spotted by the ISP & then the problems begin again - so it can be quite difficult to get to the bottom of this at times.
Report live TV issues to your service provider when they happen and they should be able to check for you during the day, to see if at your end or is a TV service issue.
Other than that, if you want 'the most stable then install a satellite dish & use Freesat / Free to air or a Sky box with the appropriate subscription. Anything else reliant on the internet and multiple providers will always have another layer or two of issues, which may need to be dealt with - that's the price you pay, for cheaper.
I'll summarise - people want UK TV, whilst in Spain, they want every last bit of sport & content included & they want it at 1/10th or a 20th of the real cost & then expect the same service.
Logically I would suggest somewhere in the above equation, a compromise would be seemingly be required.
Pay for Sky / beinSports (EPL satellite official), or pay someone else for cheaper IPTV service, but expect compromise somewhere - some squeeze it to the last degree and will purchase the 'cheapest of the cheap' and wonder why it's so unreliable - answer twice the recommend people on the same server, halves the price, as well as the performance - cutting corners will always risk performance, though depend to what degree. Or as the old saying goes 'cheap is cheap for a reason'. Don't pay for a Skoda and wonder why it doesn't purr like a Rolls Royce
Paul
http://www.televisiontechnology.eu
865774055
In real terms if you had IPTV, someone using a tablet/browsing the internet + a kid on a PlayStation online, that around 20Mbps would be more than adequate.
I believe we get 100Mbps off Telfy - a speed test did just indicate that However I can categorically state that this is not continual and does drop off. I know this as another test, I use Netflix - why? they are the biggest streaming company in the world with the best hardware and systems. I have observed that once or twice a week, either the screen picture blurs (reducing resolution), which is caused by internet speed, add that to with a button press during this period I can see the speed the stream is using - means that Netflix, is only getting 2Mbps or less. Sometimes can be worse, get 'this title is not available', may come back half an hour later and is ok - also localised ISP issues again.
If my 100Mbps internet from a reputable provider can cause Netflix to drop a couple of times a week at least, then the same would apply with any other IPTV or streaming service - also given most IPTV companies do not have the level of infrastructure that Netflix does, are more susceptible to ISP and generalised issues - they can't do live downscaling of streams on their own servers and also rely on other for brought in content.
Summary, you will seemingly, for now, get the odd issue with internet TV - the issue will be how much is your ISP and how much is the TV provider - can be hard to tell, as any internet issues will wobble the TV. As stated you can try to connect the box to a different internet connection / or mobile hotspot (if an ongoing issue) - or perhaps try an alternative TV service - many companies offer free trials, so could always to this and see how they compare. Do need to be aware though if the internet provider is throttling, you may find the new service works ok, right up until is spotted by the ISP & then the problems begin again - so it can be quite difficult to get to the bottom of this at times.
Report live TV issues to your service provider when they happen and they should be able to check for you during the day, to see if at your end or is a TV service issue.
Other than that, if you want 'the most stable then install a satellite dish & use Freesat / Free to air or a Sky box with the appropriate subscription. Anything else reliant on the internet and multiple providers will always have another layer or two of issues, which may need to be dealt with - that's the price you pay, for cheaper.
I'll summarise - people want UK TV, whilst in Spain, they want every last bit of sport & content included & they want it at 1/10th or a 20th of the real cost & then expect the same service.
Logically I would suggest somewhere in the above equation, a compromise would be seemingly be required.
Pay for Sky / beinSports (EPL satellite official), or pay someone else for cheaper IPTV service, but expect compromise somewhere - some squeeze it to the last degree and will purchase the 'cheapest of the cheap' and wonder why it's so unreliable - answer twice the recommend people on the same server, halves the price, as well as the performance - cutting corners will always risk performance, though depend to what degree. Or as the old saying goes 'cheap is cheap for a reason'. Don't pay for a Skoda and wonder why it doesn't purr like a Rolls Royce
Paul
http://www.televisiontechnology.eu
865774055
- Paul - TV Techie
- Posts: 1121
- Joined: Sat Feb 22, 2014 9:21 pm
- Location: Technical Support
- Which part of Spain are you from?: almoradi, alicante
- Gender: Male
- jpeg
- Posts: 9269
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- Which part of Spain are you from?: Dolores
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