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Television
Television
by oneillsweet » Sat Oct 21, 2023 12:39 pm
Hi can anyone help? Our bbc1 had been showing a message about needing a HD compatible TV or something similar. We would have thought our TV was. Anyway suddenly we have no picture but can hear sound. All our other channels are OK. Any suggestions?
We are with Telecable & were always happy with them. We always got a quick response. They have now been taken over by Excom & now they never answer their phones. Is anyone else finding this to be the situation?
Thanks
We are with Telecable & were always happy with them. We always got a quick response. They have now been taken over by Excom & now they never answer their phones. Is anyone else finding this to be the situation?
Thanks
- oneillsweet
- Posts: 67
- Joined: Sat Mar 31, 2018 9:56 pm
- Which part of Spain are you from?: La Fiesta
- Gender: Female
Re: Television
by jpeg » Sat Oct 21, 2023 1:50 pm
Maybe that the LED backlights have gone, try this to check with tv on get a torch and shine it on the screen very close up if you can see an image the backlight are gone
What is the make and model number of the tv ?
What is the make and model number of the tv ?
- jpeg
- Posts: 9375
- Joined: Tue Jun 27, 2017 11:24 am
- Which part of Spain are you from?: Dolores
- Gender: Male
Re: Television
by satandpcguy » Sat Oct 21, 2023 6:00 pm
BBC SD channels on satellite will be closing on 8th January.
As per the banner that is on BBC One SD channel since August.
BBC channels will be HD only on satellite from 8th Jan.
So you need a HD receiver (Freesat HD, Sky HD, free to air HD receiver) to continue watching via satellite.
Makes no difference if your TV is HD or not, as you can watch HD channels on an SD TV..just the images will not be in HD.
But if you are getting your channels via a "non satellite" source, then this is a matter to take up with your tv provider, as obviously if they are using SD as their source, and you are seeing this banner, THEY need to change their source to a HD source.
But if you are getting sound no picture, on just one channel, then you need to talk to your TV provider...
As per the banner that is on BBC One SD channel since August.
BBC channels will be HD only on satellite from 8th Jan.
So you need a HD receiver (Freesat HD, Sky HD, free to air HD receiver) to continue watching via satellite.
Makes no difference if your TV is HD or not, as you can watch HD channels on an SD TV..just the images will not be in HD.
But if you are getting your channels via a "non satellite" source, then this is a matter to take up with your tv provider, as obviously if they are using SD as their source, and you are seeing this banner, THEY need to change their source to a HD source.
But if you are getting sound no picture, on just one channel, then you need to talk to your TV provider...
- satandpcguy
- Posts: 59
- Joined: Fri Dec 20, 2019 5:48 pm
Re: Television
by oneillsweet » Sun Oct 22, 2023 11:58 am
Hi
Thank you for your replies.
It is definitely not the TV but yes I think we will need to try to get through to our provider. I was hoping to get an easy fix so I could watch Strictly, but it wasn't to be!!!
Thank you
Thank you for your replies.
It is definitely not the TV but yes I think we will need to try to get through to our provider. I was hoping to get an easy fix so I could watch Strictly, but it wasn't to be!!!
Thank you
- oneillsweet
- Posts: 67
- Joined: Sat Mar 31, 2018 9:56 pm
- Which part of Spain are you from?: La Fiesta
- Gender: Female
- jpeg
- Posts: 9375
- Joined: Tue Jun 27, 2017 11:24 am
- Which part of Spain are you from?: Dolores
- Gender: Male
Re: Television
by blingle » Sun Oct 22, 2023 5:01 pm
jpeg wrote:How can you tell it is not the TV at fault ?
The OP said all other channels are fine...
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blingle - Posts: 639
- Joined: Thu Oct 11, 2018 7:01 pm
- Which part of Spain are you from?: Guardamar
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