updates

I have a iphone 4 and it comes up with the software update box
when i click on install now, it goes to update but never installs
this box keeps appearing now for 3-4 months and i need it to go or actually to install the updates
the version it is trying to install is iOS9.3.6
any suggestions please

It will be because your phone is too old for the update so it tries but can't do it. You probably have automatic updates on. If you turn that off in Settings the problem will probably go away.

Hi David
i guessed it was because my phone is old but i cannot access the automatic update settings to turn off

How to turn off automatic software updates on an iPhone
Open the Settings app and scroll down to the General tab.
Tap the Software Update tab. Click Software Update in General. ...
Tap "Automatic Updates." Select the Automatic Updates tab. ...
On the next page, toggle the switch off (so it turns white instead of green).
Sep 16, 2019

How to turn off automatic updates on an iPhonewww.businessinsider.com › Tech Insider › Life

ive tried that but on software update the screen shows the details about the update and i cannot go any further

It has come the parting of the ways you should look for a more recent phone, that is the trouble with Apple products they like to dictate what you can do with their products

I had a IPhone 4. Apple stated about 11 months ago. IPhone 4 will no longer update. The sad thing with me never used it as a phone just listened to talking books. I used to burn them onto my laptop and then put them into my ITune library. Yes you got it couldn’t even do that it just kept crashing. So agree Apple are good but it is their way or no way.

pete25 wrote:I have a iphone 4 and it comes up with the software update box
when i click on install now, it goes to update but never installs
this box keeps appearing now for 3-4 months and i need it to go or actually to install the updates
the version it is trying to install is iOS9.3.6
any suggestions please

I think the above poster is right, it´s too old for update, so you may start to see these issues. The release date of the iphone 4 was June 2010, we are now in 2021.

No manufacturer any, ever - updates 11 year old equipment, 4 or 5 years Apple.

I´d suggest a 10 plus year old phone is ripe for replacement as NO software or apps are likely to work.


Paul

Paul
Its no good me going on those technical forums as it goes over my head
I will look at buying a newer phone