Ryanair relax rules

1. The “Recaptcha” security code will be removed from the Ryanair.com website for individual bookings next week (on 1 Nov next).

2. From 1 Nov, customers who book directly on the Ryanair.com website (i.e. not via travel agents or screenscrapers) will be given a 24 hour grace period from the time of their original booking, to correct any minor errors (i.e. spelling, names, routings) made in their original booking.
3. From 1 Nov, Ryanair will operate “quiet flights”, prior to 8am in the mornings and after 9pm in the evenings. During these quiet flight periods no PA’s will be made on board other than required safety announcements. Ryanair will also dim the lights during these quiet flights so that any customers who wish to snooze, can comfortably do so.

4. From 1 Dec, Ryanair will allow passengers to bring a 2nd small carry-on bag (small ladies handbag or small airport shopping bag) no bigger than 35 x 20 x 20 cms which will allow a bottle of wine or equivalent to be carried.

5. From 1 Dec, Ryanair’s boarding card reissue fee will be cut from €70/£70 to €15/£15 for customers who have already checked in online. Customers who fail to check-in online will continue to pay a €70 airport check-in fee.

6. From 5 Jan, Ryanair’s standard airport bag fees will be cut from €60/£60 to €30/£30 at the bag drop desk, and from €60/£60 to €50/£50 at the boarding gate, bringing them into line with competitor airline standard airport bag fees.

Hi, where did this info come from?
Dot

Their obnoxious Chairman Mr. O'Leary has announced this week that Ryanair are no longer going to,in his words, P... customers off and in future become more customer friendly!
Suspect it's more to do with the bad publicity they have been receiving almost daily in the press, plus of course the number of customers who are voting with their feet and now using Easyjet.
I have to say I will continue to avoid them whenever I fly to Spain.

Hi, just boardinga Ryanair flight, you are now allowed a duty free bag on and not in your case!!
Yippee duty free here I come.

Wouldn't go Ryanair if they were the last plane out of Spain, I would rather drive!

We always go Ryanair never had a problem as long as you stick to the rules. Ginger.

Babsie wrote:Wouldn't go Ryanair if they were the last plane out of Spain, I would rather drive!

I feel it's to late now for Ryanair to change. Let them carry all the drunks. We all have a choice and I know I would never us them again.

I fly Ryanair all the time never had a problem and go back to UK four times a year. I like the fact that I can take a small case on board plus a handbag far superior than all the other cheap airlines. And I have never encountered any drunks on board!!!

We're the same we use Ryanair approx 4 times a year and never had any problems because we only ever take hand luggage it's a bonus that I can now take a handbag on with me and we've never encountered any drunks , to be honest I look for the cheapest airline when booking and found Ryanair is usually the cheapest

I think that the odd 'drunk' problem can happen on any airline and we have found the stag/hen parties are generally on Friday outgoing and Sunday incoming flights in the cheaper 'out of season' time of year but are certainly not confined to any particular airline carrier.

It's just unfortunate when it happens and it leaves a bad impression. My daughter came out on her own one year and was upset to be taunted by a group of young lads on the plane. They had all obviously been drinking and it's amazing how 'clever' and 'funny' they think they are, with their mates, to make comments to her like ' Got no mates then?' I can imagine how each one of them would feel if they were going out to Spain on their own to see their family and a group of lads said the same thing to them! She never wanted to travel by plane on a Friday again ....It wasn't Ryanair though!


Jan