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Contact with your Doctor
Contact with your Doctor
by Anniep » Fri Nov 12, 2021 3:49 pm
I have received a message today from my doctor at the salud in Doña Pepa, to inform me that from now all appointments must be made via the phone or in person not the website/app
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Anniep - Posts: 1444
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Re: Contact with your Doctor
by Altos » Fri Nov 12, 2021 5:24 pm
Hi Anniep,
We had the same msg, I think it’s because the hospital ownership has changed.
I do hope they creat a new app as is was so easy making appointments and asking for repeat perscription,
And of course didn’t give the reception a headache with all the people queuing.
Regards Altos
We had the same msg, I think it’s because the hospital ownership has changed.
I do hope they creat a new app as is was so easy making appointments and asking for repeat perscription,
And of course didn’t give the reception a headache with all the people queuing.
Regards Altos
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Altos - Posts: 211
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Re: Contact with your Doctor
by Floreus » Fri Nov 12, 2021 5:41 pm
Altos wrote:Hi Anniep,
We had the same msg, I think it’s because the hospital ownership has changed.
I do hope they creat a new app as is was so easy making appointments and asking for repeat perscription,
And of course didn’t give the reception a headache with all the people queuing.
Regards Altos
Me too....
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Floreus - Posts: 413
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- Location: 03170
- Which part of Spain are you from?: Quesada
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Re: Contact with your Doctor
by shemarg » Fri Nov 12, 2021 6:13 pm
I’ve had the same but it actually says the portal is closing so I assume it won’t be possible to ask for repeat prescriptions etc. I have sent a message back to check this
- shemarg
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Re: Contact with your Doctor
by GrahamR » Sat Nov 13, 2021 2:15 pm
I don’t know if this helps, but my GP surgery in the UK stopped online appointment bookings at the start of the pandemic. I guess it was because of COVID, where people with symptoms might turn up at the surgery.
Now we have to phone up, hear we are between 10th and 18th in the call queue. An hour of so later, I speak to a receptionist who tells me there are no more appointments available. I then have to tell the receptionist what my problem is and I am then booked for a telephone call later from the doctor or a nurse, and to ‘wait by the phone’.
I hope you do not have the same problem!
Now we have to phone up, hear we are between 10th and 18th in the call queue. An hour of so later, I speak to a receptionist who tells me there are no more appointments available. I then have to tell the receptionist what my problem is and I am then booked for a telephone call later from the doctor or a nurse, and to ‘wait by the phone’.
I hope you do not have the same problem!
- GrahamR
- Posts: 304
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- Which part of Spain are you from?: Dona Pepa 2
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Re: Contact with your Doctor
by Jonnno » Sat Nov 13, 2021 5:12 pm
Gp surgeries in the UK are much worse than here in Spain.
I have only just started to use the Spanish appointment system. It is far superior. On both occasions I was offered an appointment the next day.
In uk a wait of over 1 week was the norm
I have only just started to use the Spanish appointment system. It is far superior. On both occasions I was offered an appointment the next day.
In uk a wait of over 1 week was the norm
- Jonnno
- Posts: 1326
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- Which part of Spain are you from?: Marquesa
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