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Bank appointment.

Bank appointment.

Postby Guy Dodd » Fri Sep 03, 2021 11:53 am

Hi,
I lost my mobile phone and I have to come all the way to Spain to give my new mobile phone number to my bank in person. My lawyer, who has power on attorney, went to my bank, on my behalf, to present my new mobile number to them but they refused to accept it and insisted I give them the new mobile number in person. Meanwhile, can anyone tell me how long it takes to get an appointment with a bank in Spain please?
Thank you kindly,
Guy.
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Re: Bank appointment.

Postby jpeg » Fri Sep 03, 2021 12:01 pm

Why did you not keep your existing number ??????
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Re: Bank appointment.

Postby marcliff » Fri Sep 03, 2021 12:05 pm

Probably depends on the bank. We made an appointment with Bankia and they slotted us in the next day.
Things like changing phone numbers and update passport details don't (didn't?) generally need an appointment but, in these days, who knows? Pre pandemic I changed my phone number and it was just a matter of walking in, taking a number and the cashier did it there and then.
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Re: Bank appointment.

Postby Chrisdee » Fri Sep 03, 2021 12:40 pm

What bank is that? That's absolutely ridiculous
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Re: Bank appointment.

Postby Guy Dodd » Fri Sep 03, 2021 1:14 pm

Thank's ever so much for that. It was BBVA.
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Re: Bank appointment.

Postby Guy Dodd » Fri Sep 03, 2021 1:43 pm

jpeg wrote:Why did you not keep your existing number ??????

Was told by my phone supplier that without the sim card I couldn't retain my number.
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Re: Bank appointment.

Postby marcliff » Fri Sep 03, 2021 2:11 pm

I've just been to the bank. One of the options at the ATM was to change my mobile phone number so could have done it easily on there.
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Re: Bank appointment.

Postby jpeg » Fri Sep 03, 2021 5:51 pm

Guy Dodd wrote:
jpeg wrote:Why did you not keep your existing number ??????

Was told by my phone supplier that without the sim card I couldn't retain my number.



they were wrong all you had to do was report is stolen the provider puts a stop on that sim card and issues a new card with same number
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Re: Bank appointment.

Postby SharonSpain » Sat Sep 04, 2021 8:43 am

How did you manage to get an appointment Marcliff? I've been trying and had no response from them.
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Re: Bank appointment.

Postby Chrisdee » Sat Sep 04, 2021 9:05 am

Think he used the ATM and changing your telephone no. was an option at the ATM ?

SharonSpain wrote:How did you manage to get an appointment Marcliff? I've been trying and had no response from them.
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