Join Talk Quesada
Welcome to Talk Quesada! My name's Alex and this is my website all about Ciudad Quesada in Spain. Talk Quesada is free to sign up and use so register below!
Sklum
Sklum
by Ritchtee » Sun May 02, 2021 4:40 am
Just to warn anyone looking at purchasing household items from SKLUM.... Don’t!
I ordered a corner sofa online... with a chaise to the right
Sofa delivered (package stated (chaise to the right) however when we started to assemble we realised they’d sent chaise to the left.
Not only that, there was a massive rip in the back of a headrest, and the bottom was all buckled.
I opened a case on their Customer Care department... only to get a reply back that ‘we had obviously damaged it’
You can’t call them as nobody picks up, and their social media pages have now blocked me as I was trying to contact them by posting pictures of the €450 piece of crap they sent us
Posted my concern on TrustPilot
I’m now sofaless & €450 worse off
Disgusting company
Avoid avoid avoid
I ordered a corner sofa online... with a chaise to the right
Sofa delivered (package stated (chaise to the right) however when we started to assemble we realised they’d sent chaise to the left.
Not only that, there was a massive rip in the back of a headrest, and the bottom was all buckled.
I opened a case on their Customer Care department... only to get a reply back that ‘we had obviously damaged it’
You can’t call them as nobody picks up, and their social media pages have now blocked me as I was trying to contact them by posting pictures of the €450 piece of crap they sent us
Posted my concern on TrustPilot
I’m now sofaless & €450 worse off
Disgusting company
Avoid avoid avoid
- Ritchtee
- Posts: 442
- Joined: Tue Jul 09, 2019 7:31 am
- Which part of Spain are you from?: Ciudad Quesada
- Gender: Male
Re: Sklum
by leigh » Sun May 02, 2021 2:01 pm
not sure if there is still a facebook page for complaints but it would be worth a look. It is in Spanish so if you don´t speak it, you will need to translate it. My wife ordered an item that arrived broken, filled out the complaints proceedure 3 times and then offered to put a denuncia on them.
3 days later received an email, 24 hours later received a new item. 3 weeks late, still waiting for the broken one to be collected......
3 days later received an email, 24 hours later received a new item. 3 weeks late, still waiting for the broken one to be collected......
- leigh
- Posts: 5
- Joined: Tue Apr 20, 2021 9:31 am
- Which part of Spain are you from?: quesada
- Gender: Male
Re: Sklum
by karen jones123 » Mon May 03, 2021 6:55 am
Paired by debit card also gives you protection.
- karen jones123
- Posts: 120
- Joined: Fri Oct 17, 2014 9:16 pm
- Which part of Spain are you from?: la siesta
- Gender: Female
Re: Sklum
by Rosie.d » Mon May 03, 2021 7:07 am
Try OMIC , Spanish Trading Standards , you may need to go to your Town Hall to contact them and find out the correcr proceedure . I live in a different area to you so cannot be mote specific . Good luck
- Rosie.d
- Posts: 73
- Joined: Mon Sep 23, 2019 5:24 am
- Which part of Spain are you from?: Orihuela
- Gender: Female
Re: Sklum
by anthomo16 » Mon May 03, 2021 8:10 am
Never heard of them but can't you claw your money back from your bank? I have had to do this on 2 occasions when products sent didn't match descriptions
- anthomo16
- Posts: 244
- Joined: Tue Oct 22, 2019 9:41 am
- Which part of Spain are you from?: ciudad quesada
- Gender: Female
Re: Sklum
by Elliemayc » Mon May 03, 2021 8:41 am
Rosie.d wrote:Try OMIC , Spanish Trading Standards , you may need to go to your Town Hall to contact them and find out the correcr proceedure . I live in a different area to you so cannot be mote specific . Good luck
We used the OMIC dept at Pilar de la Horada as no Town Halls local to us still had this dept and didn't want to go to Orihuela. Didn't know if they would help as we were out of their area but they couldn't have been more helpful and we were very successful thanks to them.
- Elliemayc
- Posts: 256
- Joined: Sat Mar 05, 2016 5:44 pm
- Which part of Spain are you from?: Orihuela Costa
- Gender: Female
Page 1 of 2 • 1, 2
11 posts
• Page 1 of 2 • 1, 2
Who is online
Users browsing this forum: No registered users and 2 guests
Login
Find in Quesada
Quesada pages
Quesada discussion
- Quesada general discussion
- Banking and finances
- Broadband, Wifi, Phone and TV
- Buses and public transport in and around Quesada
- Driving to Spain / Car hire in Spain / Buying and owning a car in Spain
- Fiestas in Quesada
- Flights, baggage and airports
- Health services in Quesada
- Insurances and wills in Spain
- Items for sale and wanted in and around Quesada
- Interesting articles about Spain
- Jobs and careers in Quesada
- Lost and found in Quesada
- Market days
- Places to go for free Wi-Fi
- Recommended restaurants / cafes / bars
- Recommended Tradesmen and Companies
- Residency in Spain: padron, residencia and passport advice
- Safety / security information and property in Spain hints and tips
- Taxes in Spain: Suma, NIE and general tax advice
- Taxis in Quesada
- Things to do and places to go in and around Quesada
- Utilities in Spain: Electric, gas and water recommendations and advice
- Weather in Quesada
- Where to buy things in and around Quesada
- Where to hire things in and around Quesada
Properties discussion
Businesses and places in Quesada
- Bars and pubs in Quesada
- Beaches near Quesada
- Beauticians / Beauty salons in Quesada
- Bedding and soft furnishings shops in Quesada
- Butchers in Quesada
- Car dealers in Quesada: new and used car dealers
- Car garages, mechanics, tyre fitter centres in Quesada
- Car hire in Quesada
- DIY / Bricolage / Ferreteria stores in Quesada
- Equipment hire centers in Quesada
- Estate agents in Quesada
- Furniture shops in Quesada
- Garden centres and garden furniture shops in Quesada
- Golf Courses in Quesada
- Grills / gates / metal items shops in Quesada
- Hairdressers in Quesada
- Hotels, guest houses and bed and breakfasts in Quesada and nearby
- Internet service providers that cover Quesada
- Launderettes / dry cleaners in Quesada
- Markets in Quesada
- Medical / Health centers in Quesada
- Pet shops in Quesada
- Pharmacies / Chemist shops in Quesada
- Restaurants in Quesada
- Shopping centres in Quesada
- Sports centres and gyms in Quesada
- Supermarkets in Quesada
- Swimming pool services in Quesada
- Town Halls (Ayuntamientos) in Quesada
- Waterparks/Aquaparks in Quesada
- TalkQuesada » Board index
- The team • Delete all board cookies • All times are UTC [ DST ]
- Our other websites:
- Costa Blanca forum
- Costa Calida forum
- Costa del Sol forum
- Costa de Almeria forum
- Costa de la Luz forum
- Costa Dorada forum
- Costa Brava forum
- UK forum
- Jobs in the UK
- Our policies:
- Privacy policy
- User agreement
- Content policy
- Website created and operated by JSM Forum Websites