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A question for the "High Tech" minded ?

A question for the "High Tech" minded ?

Postby Belcat » Fri Jul 13, 2018 2:27 pm

Hi .
I have a Samsung J5 mobile smartphone .
I use it for most things thesedays , as opposed to my lap top.

Yesterday and today , whenever i try and watch a u tube video , or video link on facebook , it doesn't start playing .
The circle on the video just keeps revolving, as if it's trying to start ... any ideas ?

Maybe , the phone needs clearing of cookies etc ?
Any advice on how to do that , would be gratefully appreciated.

T.I.A.
Belcat.
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Re: A question for the "High Tech" minded ?

Postby jpeg » Fri Jul 13, 2018 2:30 pm

Sounds like you are not connected to internet check by pulling down from the top of screen and click on wifi
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Re: A question for the "High Tech" minded ?

Postby Belcat » Fri Jul 13, 2018 2:36 pm

All other aspects of Internet are working , jpeg. ie. Google , Facebook etc .
Just the video links that don't ?
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Re: A question for the "High Tech" minded ?

Postby Belcat » Fri Jul 13, 2018 2:48 pm

jpeg. I have come off the wifi , and tried it with my 4G roaming internet . Still not working, although everything else is ?
Is it possible that i need to clear "junk" from my phone ?
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Re: A question for the "High Tech" minded ?

Postby TerryG » Fri Jul 13, 2018 2:50 pm

Belcat wrote:All other aspects of Internet are working , jpeg. ie. Google , Facebook etc .
Just the video links that don't ?


I get that a lot Belcat. I find that if you click on the `Pause`button it changes to `Play` and if press it the video starts.

That´s how it works with me anyway .
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Re: A question for the "High Tech" minded ?

Postby Belcat » Fri Jul 13, 2018 2:57 pm

Thanks for that TerryG . :text-thankyouyellow:
I'll try it , and see if it works .
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Re: A question for the "High Tech" minded ?

Postby Chrisdee » Fri Jul 13, 2018 3:42 pm

That happens to mine when I'm up my parents house, I can get Yahoo and other things but I have that circle spinning around when I try to get onto Facebook, we put it down to crappy internet speed ?
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Re: A question for the "High Tech" minded ?

Postby jpeg » Fri Jul 13, 2018 5:46 pm

Have you tried switching off you phone and then restarting
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Re: A question for the "High Tech" minded ?

Postby daz » Fri Jul 13, 2018 8:39 pm

usually down to the internet speed that is available from the network you are connected to, a little test that might help prove this, is by connecting to a cafe's wifi network. most businesses have decent a set up that allows many customers to use the network at the same time. so, connect to a café or restaurants wifi, and if that resolves it, then there ya go, must be down to the bad service, or peak period of use on the network you used before.
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Re: A question for the "High Tech" minded ?

Postby Belcat » Fri Jul 13, 2018 10:05 pm

I'll try switching off, then on again , jpeg .
Thank you all for your replies :text-thankyouyellow:
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