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Insurance!!

Insurance!!

Postby cheflady » Sun Nov 10, 2019 1:11 pm

How's this for a laugh We're with Caixa bank insurance 3wks ago our friends rang consortium for us to see when to expect a visit they hadn't heard of us.This morning they came and said our insurance people had told him a completely different address then the one that our friends gave them so the guy from the consortium thought we had two houses!! One big fat cockup from start to finish with Caixa, you've been warned!!
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Re: Insurance!!

Postby A.N.Other » Sun Nov 10, 2019 9:58 pm

Not really fair, any bank and anybody can make a mistake, I dare say you've made a few in your time.

For balance I'm with Caixa and could not be happier.
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Re: Insurance!!

Postby HarvHar2018 » Mon Nov 11, 2019 8:55 am

:text-lol:
Keep your face always towards the sunshine - and shadows will fall behind you
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Re: Insurance!!

Postby cheflady » Mon Nov 11, 2019 11:00 am

Fair enough everyone is entitled to their own opinions and of course I've made mistakes but I also had to watch the entire contents of my bungalow go into a skip!!
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Re: Insurance!!

Postby djw » Mon Nov 11, 2019 11:37 am

Keep us updated cheflady I feel for you and hope you get sorted soon.
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Re: Insurance!!

Postby cheflady » Mon Nov 11, 2019 11:43 am

Thank you and will update. Jules
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Re: Insurance!!

Postby Lynne1 » Mon Nov 11, 2019 3:31 pm

CaixaBank are hopeless. The Manager couldn’t and still hasn’t managed to get their banking App on my phone. You couldn’t make it up.
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Which part of Spain are you from?: In England,
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Re: Insurance!!

Postby Gordon » Mon Nov 18, 2019 4:57 am

I told an representative not to renew on expiry with three months advanced notice via e-mail. I even confirmed with him in person at the bank two months before the expiry. But they still renew my home insurance without telling me. I asked them to cancel it and make a refund. the manager only said to cancel I had to fill out a form as formality, it was my fault. But when I confirmed with the rep, he didn't say a word about this requirement. The manager said once the policy in effect, it could not be cancelled and he refused to refund. I complained but the result is the same. Since I have already contracted with another insurance company, I lost more than 300 euros in this case. To me La Caixa is the worst bank !!
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Which part of Spain are you from?: Dona Pepa II
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Re: Insurance!!

Postby jpeg » Mon Nov 18, 2019 9:27 am

It is illegal to have the same property insured with 2 different companies
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