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Undelivered parcel

Undelivered parcel

Postby partygoer » Sat Jan 16, 2021 3:09 pm

I was sent a parcel from the UK early December.
According to Parcelcompare tracking, the parcel had ''address issues ''?
and is currently in '' the depot''.
If I could find out where the depot is I would pick it up.

As the system doesnt state which depot, does anyone know of a DHL depot ( I think they're the carriers) in the area?
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Re: Undelivered parcel

Postby El Buho » Sat Jan 16, 2021 4:16 pm

Have you tried tracking your parcel on the DHL.es website?
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Re: Undelivered parcel

Postby partygoer » Sat Jan 16, 2021 4:28 pm

Yes...but it doesnt recognise my parcel reference. I'm not completely sure its DHL its definately not the Correos and I'm not sure of other carriers working in Spain.
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Re: Undelivered parcel

Postby Chrisdee » Sat Jan 16, 2021 4:31 pm

SEUR Is another one
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Re: Undelivered parcel

Postby Iang » Sat Jan 16, 2021 4:34 pm

Try this ,I used it the other week ,found out who parcel company was

https://parcelsapp.com/en
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Re: Undelivered parcel

Postby Rickys » Sat Jan 16, 2021 4:35 pm

partygoer wrote:I was sent a parcel from the UK early December.
According to Parcelcompare tracking, the parcel had ''address issues ''?
and is currently in '' the depot''.
If I could find out where the depot is I would pick it up.

As the system doesnt state which depot, does anyone know of a DHL depot ( I think they're the carriers) in the area?


Try 17Parcel, They track the parcel to its last known destination at will tell you which courier it is with, I will say though last time I had incorrect address notification the parcel was returned to sender as in Spain it is up to you to contact the person that sent the parcel they in turn have to contact the carrier and correct the address... https://m.17track.net/en
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Re: Undelivered parcel

Postby willemite » Sat Jan 16, 2021 4:46 pm

https://parcelcompare.com/international ... very/spain
on the RHS of this site is an icon '?HELP' click on this and complete the form, it might help.
ALSO
DHL Depot, Calle Caballero de Rodas, 23, 03181 Torrevieja, Alicante 965 71 34 20 (Monday 10.00.14.00 & 16.30-20.00 hrs

Just a though, on your tracking did you double check the address they have on your parcel, might have printed it incorrectly.

Failing all this and the previous comments by members, it might be an idea for you to contact the company/relation etc who sent the parcel from the UK to assist you. But reading all the comments on line this company doesn't have a good record.

Good luck
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Re: Undelivered parcel

Postby willemite » Sat Jan 16, 2021 4:48 pm

Looking on their web site they use DPD, UPS, FEDEX, TNT, DHL.
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Re: Undelivered parcel

Postby Ginger » Sat Jan 16, 2021 4:55 pm

partygoer wrote:I was sent a parcel from the UK early December.
According to Parcelcompare tracking, the parcel had ''address issues ''?
and is currently in '' the depot''.
If I could find out where the depot is I would pick it up.

As the system doesnt state which depot, does anyone know of a DHL depot ( I think they're the carriers) in the area?
DHL are usually the main haulier from the U.K. to Spain, they drop off at a main depot, this company then delivers. The depot for the area where I live is SEUR in Cartagena, there will be a similar place near you, possibly Alicante.
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Re: Undelivered parcel

Postby Deadeyedick » Sat Jan 16, 2021 7:14 pm

Hopefully it isn’t DHL. They charged me €20.93 for something they call depatch management on a parcel worth £32. Robbers. I will always ask now who my parcel will be delivered by. Once bitten.
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