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Yo Salud

Yo Salud

Postby Jillandsteve » Mon Mar 16, 2020 2:24 pm

Is anybody else having problems accessing messages etc on Yo Salud
I received a phone message saying there was a message for me on the website but find it’s basically inaccessible
Anybody else having problems
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Jillandsteve
 
Posts: 1104
Joined: Thu Feb 04, 2016 11:02 am
Which part of Spain are you from?: Rojales
Gender: Male

Re: Yo Salud

Postby Chrisdee » Mon Mar 16, 2020 2:32 pm

I just logged on, only to see if it worked after reading your post and it was fine. I checked different things, messages from the doctor etc all alright.
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Chrisdee
 
Posts: 12253
Joined: Sun Jul 31, 2016 12:36 pm
Which part of Spain are you from?: Torrevieja
Gender: Female

Re: Yo Salud

Postby jpeg » Mon Mar 16, 2020 2:35 pm

I have the same problem I got a phone message to log on but there is no message on my Portal space
jpeg
 
Posts: 9400
Joined: Tue Jun 27, 2017 11:24 am
Which part of Spain are you from?: Dolores
Gender: Male

Re: Yo Salud

Postby Chrisdee » Mon Mar 16, 2020 2:39 pm

Just logged in again, all came up OK and as I was looking a post come up saying "error occured" but I clicked the cross in the corner and continued and it was OK again then I logged out. Maybe they are having little snags
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Chrisdee
 
Posts: 12253
Joined: Sun Jul 31, 2016 12:36 pm
Which part of Spain are you from?: Torrevieja
Gender: Female

Re: Yo Salud

Postby orrfenn » Mon Mar 16, 2020 4:36 pm

Had the same problem.cannot access conversations. Got an email and a text message saying there was a message. Why didnt they just email or text the message in the first place.
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orrfenn
 
Posts: 108
Joined: Wed May 07, 2014 8:46 am
Which part of Spain are you from?: Pueblo Bravo
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Re: Yo Salud

Postby mondo » Mon Mar 16, 2020 5:03 pm

Yo Salud does not work for me either..

just ERROR INFORMATION on all languages

Tried it on EDGE too but the same.

The other bits work but not the messages...
mondo
 
Posts: 2786
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Which part of Spain are you from?: Benimar
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Re: Yo Salud

Postby Glassfull » Mon Mar 16, 2020 6:46 pm

mondo wrote:Yo Salud does not work for me either..

just ERROR INFORMATION on all languages

Tried it on EDGE too but the same.

The other bits work but not the messages...



Same here. But if everyone, that had an appointment today was, like me, greeted at the surgery with “Emergencies only” and then received the text or email, they would ALL be logging in to find out why. Maybe this exceptional load caused the system to slow down and time out
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Glassfull
 
Posts: 2526
Joined: Thu Jun 21, 2018 11:25 pm
Which part of Spain are you from?: Rojales

Re: Yo Salud

Postby El Tel » Mon Mar 16, 2020 6:56 pm

Same for us too. Doesn’t recognise my password et. and all we get is an error message. I need a new prescription soon and emailed them today. They have said I need to contact the Salud so will try and phone tomorrow.
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El Tel
 
Posts: 467
Joined: Sat Oct 07, 2017 9:55 pm
Which part of Spain are you from?: Quesada
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Re: Yo Salud

Postby Tony W » Mon Mar 16, 2020 7:03 pm

initially I had problems opening the message but was finally successful and posted the message in the topic " "CORONA VIRUS CLOSURES - ROJALES"
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Posts: 301
Joined: Tue Oct 23, 2018 1:51 pm
Which part of Spain are you from?: Rojales
Gender: Male

Re: Yo Salud

Postby SharonSpain » Mon Mar 16, 2020 7:40 pm

I got 3 text and 2 emails at 8am today, still can't access the site but guessing it's overloaded.
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Posts: 633
Joined: Thu Apr 25, 2013 6:03 pm
Which part of Spain are you from?: Quesada
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