Join Talk Quesada

Welcome to Talk Quesada! My name's Jan and this is my website all about Ciudad Quesada in Spain. Talk Quesada is free to sign up and use so register below!

Apple iPhone 11 retrieving music and photos onto new device

If you have had good service and would like to recommend a reputable Company or a Tradesman or woman, please do so here.

Apple iPhone 11 retrieving music and photos onto new device

Postby Morf » Sun Nov 10, 2019 11:45 am

Hello everyone, we were unfortunately robbed at our house in Aspe recently. The thieves robbed a brand NEW MacBook Pro and a Brand NEW iPhone XS as well as an older iPhone 7. I have just purchased a NEW iPhone 11. However when the man in the shop set up my NEW Apple iPhone 11- he was unable to download music and photographs from the Apple iCloud. He said the iCloud was already full - so possibly the photos and music did not get put in the iCloud. However ALL documents and music and photos from the stolen devices were stored on an external hard drive of which as been used previously for backing up the MacBook. Also the music is also stored on my wife’s older MacBook Pro. Contacting Apple here in Spain is a time consuming and most times an uneventful event, so are there any persons whom have experience with Apple iPhone 11 and retrieving stored photos and music from an external hard drive to place on an Apple iPhone 11? Your assistance would be gratefully appreciated as I love my music and miss my lost photos a lot. Please let me know if any of you can assist me in this unfortunate predicament I find myself in?
Morf
 
Posts: 15
Joined: Sat Apr 06, 2019 3:03 pm
Which part of Spain are you from?: Aspe / CiudadQuesada
Gender: Male

Re: Apple iPhone 11 retrieving music and photos onto new dev

Postby PeteKnight » Sun Nov 10, 2019 12:22 pm

You should be able to use iTunes to restore your backed-up music to your new phone.
I doubt that there is a difference in the data format of the iTunes backup between Mac and PC, so anyone with a PC should be able to do it for you.

Maybe try somewhere like Quesada Computers?

Pete.
PeteKnight
 
Posts: 1279
Joined: Sun Oct 16, 2016 10:17 pm
Which part of Spain are you from?: Villamartin
Gender: Male

Re: Apple iPhone 11 retrieving music and photos onto new dev

Postby willemite » Sun Nov 10, 2019 3:14 pm

Hello. Re the cloud - we had a reminder from apple to say our cloud was 80% full - if you didn’t get a reminder I should imagine you still have plenty of space.
I agree Quesada computers are very helpful.
Good luck.
willemite
 
Posts: 548
Joined: Fri Nov 14, 2014 8:10 pm
Which part of Spain are you from?: catral
Gender: Female

Re: Apple iPhone 11 retrieving music and photos onto new dev

Postby Julie » Mon Nov 11, 2019 8:55 am

Have you you tried visiting the apple store in Murcia? Call and make an appointment, they are very helpful
User avatar
Julie
 
Posts: 112
Joined: Sat Jan 24, 2015 3:29 pm
Which part of Spain are you from?: La Marquesas Quesada
Gender: Female

Re: Apple iPhone 11 retrieving music and photos onto new dev

Postby Morf » Mon Nov 11, 2019 6:30 pm

Thank you all of whom sent advise about Quesada computers whom may be able to assist in my original post and question. All the best Morf
Morf
 
Posts: 15
Joined: Sat Apr 06, 2019 3:03 pm
Which part of Spain are you from?: Aspe / CiudadQuesada
Gender: Male







  • Similar Topics
    Replies
    Views
    Last post

Return to Recommended Tradesmen and Companies

 
 

Who is online

Users browsing this forum: No registered users and 2 guests

Login
Username:


Password:


Remember me


Forgot password?

Register now

Find in Quesada
What are you looking for in Quesada?: