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New phone and can't text.

New phone and can't text.

Postby Clareandbri » Mon Sep 25, 2017 11:39 am

i have purchased a new phone and now have a Spanish number. I am stuck with Movie star for 3 months unfortunately. I am unable to text my daughter or husband on their Uk phones. I have barely received any despite dozens being sent. I am charged a lot for texts mostly they just don't send and a couple which have been charged for haven't been received. Any advice please? I have prefixed +44
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Re: New phone and can't text.

Postby Paul - TV Techie » Mon Sep 25, 2017 12:03 pm

download whatsapp on both yours and daughters / husbands phone, as its a free message service. I use for all friends and family (UK & Spain / USA) and also work we have this on for all staff as free. You can also make calls, so as long as you have data / wi fi connections - good to go.

Text should be getting through, either in the manner you mention or 0044 - i'd still use whatsapp though as no sense sending texts as they cost & more so if international. It may be down to a setting in your phone stopping you sending international.
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Re: New phone and can't text.

Postby Clareandbri » Mon Sep 25, 2017 12:08 pm

We all have what's app my husband has poor internet where he is in the UK. But can send texts ok. Thank you.
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Re: New phone and can't text.

Postby Benjy » Mon Sep 25, 2017 12:15 pm

Internet makes no difference. Works on 3G or 4g. Obviously needs good signal. 3 or 4 bars is plenty.
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Re: New phone and can't text.

Postby Altos » Mon Sep 25, 2017 5:16 pm

Do make sure when you text to a U.K. Mobile 0044 before and leave the first digit zero off their phone number.
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Re: New phone and can't text.

Postby Dinkelharper » Mon Sep 25, 2017 5:23 pm

On newer phones you sometimes have to put a + instead of 00. For some strange reason they don't recognize 00. If it is an iPhone you may have to turn off iMessage to make regular messaging work.
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Re: New phone and can't text.

Postby Clareandbri » Tue Sep 26, 2017 10:04 am

Thank you all. I have tried +44 and number without the 0 very bizarre. I just use the what's app as it's probably a movie star issue.
Clareandbri
 
Posts: 34
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Which part of Spain are you from?: Hopefully quesada ve
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Re: New phone and can't text.

Postby Julie » Tue Sep 26, 2017 10:55 am

It is their standard practice that for the first 3 months of your contract you can't call or text uk .....I had the same problem! After 3 months you have to go into Movistar and change your contract :( to include uk calling and text. Come November I shall be looking for a better deal !
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Re: New phone and can't text.

Postby Clareandbri » Tue Sep 26, 2017 11:38 am

Julie your a star!!! I did ask if I could text a uk number and was told yes!! I think I am due November too. Let me know what deals you find please. X
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