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Not receiving daily emails

Re: Not receiving daily emails

Postby Rodt » Thu Mar 01, 2018 4:22 pm

No daily email today, 10 days now since we received the last one,HELP ALEX. :text-thankyouyellow:
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Re: Not receiving daily emails

Postby earlybay » Thu Mar 01, 2018 5:37 pm

Missed one - others are being sent to my Junk mail.
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Re: Not receiving daily emails

Postby Jan » Thu Mar 01, 2018 5:54 pm

Rodt wrote:No daily email today, 10 days now since we received the last one,HELP ALEX. :text-thankyouyellow:


As long as they are not in your junk or spam folder, I will pass this message on to Alex.
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Re: Not receiving daily emails

Postby Rodt » Fri Mar 02, 2018 4:47 pm

Thanks Jan :text-thankyouyellow:
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Re: Not receiving daily emails

Postby vegasgenie » Fri Mar 02, 2018 5:25 pm

Haven't received any all week not in spam or junk just none at tall.
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Re: Not receiving daily emails

Postby Alex » Fri Mar 02, 2018 6:22 pm

vegasgenie wrote:Haven't received any all week not in spam or junk just none at tall.



Hi there, we've double-checked and our emails are definitely being delivered to your email address - please double-check your spam folders and let us know if it is there
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Re: Not receiving daily emails

Postby Rodt » Sat Mar 03, 2018 6:47 pm

Hi Alex, still no daily email nearly 2 weeks now, have checked junk & trash & they are not there,help please,we have 3 devices they normally go to, but not receiving them at all,hopefully you can sort it, we are receiving other emails no problem :text-thankyouyellow:
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Re: Not receiving daily emails

Postby Alex » Sat Mar 03, 2018 8:26 pm

Rodt wrote:Hi Alex, still no daily email nearly 2 weeks now, have checked junk & trash & they are not there,help please,we have 3 devices they normally go to, but not receiving them at all,hopefully you can sort it, we are receiving other emails no problem :text-thankyouyellow:


We have checked and the emails are definitely being sent to you but I think they might be going into your junk folder. This is a problem we are having at the moment and will hopefully be fixed soon, in the meantime please mark the email as "not spam" and add the email address to your contacts
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Re: Not receiving daily emails

Postby Lavender » Sun Mar 04, 2018 12:47 pm

I haven't received them for months now. They definitely don't go into my junk folder and I've tried everything to receive them and contacted admin about it a long time ago, followed the instructions I was given to rectify the problem, to no avail. So, I've given up.
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Re: Not receiving daily emails

Postby Alex » Sun Mar 04, 2018 6:38 pm

Lavender wrote:I haven't received them for months now. They definitely don't go into my junk folder and I've tried everything to receive them and contacted admin about it a long time ago, followed the instructions I was given to rectify the problem, to no avail. So, I've given up.



I think you might be unsubscribed from our emails. Please can you visit the following link and you can re-subscribe to our daily digest:

ucp.php?i=242

Once you've done that please can you check if we have your correct email address here:

ucp.php?i=profile&mode=reg_details

Thanks
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