Join Talk Quesada

Welcome to Talk Quesada! My name's Alex and this is my website all about Ciudad Quesada in Spain. Talk Quesada is free to sign up and use so register below!

Torrevieja hospital

Re: Torrevieja hospital

Postby JohnES » Fri Oct 05, 2018 12:08 pm

There is a complaints dept at the hospital if you feel that bad about your treatment. It is near the restaurant but you would have to communicate in Spanish as they do not accommodate other languages. There is a complaint form to fill in (limited space) and you can also put your complaint in an English language letter and put it through a translate programme.
JohnES
 
Posts: 486
Joined: Tue Sep 26, 2017 10:56 am
Which part of Spain are you from?: Quesada
Gender: Male

Re: Torrevieja hospital

Postby Willow » Fri Oct 05, 2018 12:42 pm

Thanks John , I will complain after my op,not before , as I said I heard he is a great doctor but he really does not make the slightest effort to explain to his patients.
Yet if you read about him on his private clinics ,it's a compleatly different picture ,so he can be nice if he wants .
Willow
 
Posts: 310
Joined: Sat Aug 13, 2016 4:42 pm

Re: Torrevieja hospital

Postby YorkshireLinda65 » Fri Oct 05, 2018 6:04 pm

When I saw him as I was waiting for my op, I felt like saying ‘stop being so rude to me’ but it’s not the thing you say to a surgeon, with a scalpel in his hand...

I must say, just over a week after my bcc removal (10 stitches removed two days ago), the scar is healing remarkably well. He is a good surgeon.

I would complain, but wonder how it would impact on any further treatment at that hospital, as he is the Head if Dermatology.
YorkshireLinda65
 
Posts: 40
Joined: Tue Jun 21, 2016 6:32 pm
Which part of Spain are you from?: El Raso
Gender: Female

Re: Torrevieja hospital

Postby Willow » Fri Oct 05, 2018 8:52 pm

Yes I know he is but it just makes me angry that he can be so nice to his patients at his private practice but horrible to us .
If you read his reviews you would not believe it's the same man.
but it is there is a photo of him .
Willow
 
Posts: 310
Joined: Sat Aug 13, 2016 4:42 pm

Re: Torrevieja hospital

Postby Chrisdee » Fri Oct 05, 2018 9:13 pm

Be grateful you receive excellent treatment and don't expect any bedside manner
User avatar
Chrisdee
 
Posts: 12208
Joined: Sun Jul 31, 2016 12:36 pm
Which part of Spain are you from?: Torrevieja
Gender: Female

Re: Torrevieja hospital

Postby Willow » Fri Oct 05, 2018 9:59 pm

Chrisdee , I am greatful and I know if I was in Ireland that I would
be on a long waiting list.
It's just that my husband is having treatment there too and the doctors, surgeon, nurses could not be nicer.
I can't understand stand how a doctor can be so uncaring to some of his patients, I left his surgury crying and I don't cry ever.
Maybe if I go to him privately he will be a different person.
Willow
 
Posts: 310
Joined: Sat Aug 13, 2016 4:42 pm

Re: Torrevieja hospital

Postby Chrisdee » Fri Oct 05, 2018 10:18 pm

Yes I understand it must have been horrible. Something as serious as cancer you would be scared and probably nervous and wanted some TLC from the surgeon unfortunately you didn't get it. Normally we've had a questionaire after trips to the hospital via email asking us to rate different things about our experience and it allows you to add any comments, have you ever had one of those.
User avatar
Chrisdee
 
Posts: 12208
Joined: Sun Jul 31, 2016 12:36 pm
Which part of Spain are you from?: Torrevieja
Gender: Female

Re: Torrevieja hospital

Postby Willow » Sat Oct 06, 2018 8:15 am

No Chrisdee I've never had one, and we've been there a lot lately.
We are on the yo salud site as well
Willow
 
Posts: 310
Joined: Sat Aug 13, 2016 4:42 pm

Re: Torrevieja hospital

Postby YorkshireLinda65 » Sat Oct 06, 2018 12:13 pm

Hi

I’ve never had a questionnaire either. I wonder if it depends upon which Department you are having treatment with?
YorkshireLinda65
 
Posts: 40
Joined: Tue Jun 21, 2016 6:32 pm
Which part of Spain are you from?: El Raso
Gender: Female

Re: Torrevieja hospital

Postby marlies » Mon Oct 08, 2018 9:33 pm

we had an appointment today at 7.45pm. The dermatologist Dr. Vicente Estevan was very friendly.
Was prepared to meet a not so nice person, but he was really good. Explaned and let me show with him. No, no complains at all!
User avatar
marlies
 
Posts: 66
Joined: Sun Oct 30, 2016 4:11 pm
Which part of Spain are you from?: Benijofar
Gender: Female

PreviousNext






  • Similar Topics
    Replies
    Views
    Last post

Return to Quesada general discussion

 
 

Who is online

Users browsing this forum: cookemum, dennisthemenace, fiesta2, Kevin & Carol, Yan and 23 guests

Login
Username:


Password:


Remember me


Forgot password?

Register now

Find in Quesada
What are you looking for in Quesada?: