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How do you send La Caixa a message in the online portal?

How do you send La Caixa a message in the online portal?

Postby Roach » Wed Jan 23, 2019 11:44 am

Can't seem to find the 'contact us' tab or something of that ilk. Any help very much appreciated.
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Roach
 
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Re: How do you send La Caixa a message in the online portal?

Postby Chrisdee » Wed Jan 23, 2019 12:30 pm

You can contact customer support, go into private banking, then social networks and click on more, then you will see customer support
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Re: How do you send La Caixa a message in the online portal?

Postby Roach » Wed Jan 23, 2019 12:41 pm

Chrisdee wrote:You can contact customer support, go into private banking, then social networks and click on more, then you will see customer support



Hi i do not have anything called social networks when i sign in. Any other ideas?
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Roach
 
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Which part of Spain are you from?: San Miguel
Gender: Male

Re: How do you send La Caixa a message in the online portal?

Postby Chrisdee » Wed Jan 23, 2019 1:50 pm

I just went into https://www.caixabank.es/particular/hom ... es_es.html scroll down to bottom and you will see a list of things you can do, customer support is one, it's under services.
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Re: How do you send La Caixa a message in the online portal?

Postby Roach » Wed Jan 23, 2019 5:10 pm

Thanks. I managed to send one but no idea why i don't have the function when signed in.
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Roach
 
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Re: How do you send La Caixa a message in the online portal?

Postby Chrisdee » Wed Jan 23, 2019 5:52 pm

Exactly, you'd think you'd have more choice. That's our bank and they are a pain. Now the new rule is you cannot pay money in over the counter after 11am you have to pay it into the machine in an envelope and only up to 1000 per day.
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Re: How do you send La Caixa a message in the online portal?

Postby Roach » Thu Jan 24, 2019 3:11 pm

Chrisdee wrote:Exactly, you'd think you'd have more choice. That's our bank and they are a pain. Now the new rule is you cannot pay money in over the counter after 11am you have to pay it into the machine in an envelope and only up to 1000 per day.



I would find it a pleasure to use the machine when paying in 1000e per day, if i had it.


You are right though, they are getting more and more of a pain as time goes on (don't think it's just them though). Must be scaling down cash based operations in preparation for their cashless society. But that is another conversation altogether.

Thanks for your help.
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Roach
 
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