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Carrefour - delivery offered?
Re: Carrefour - delivery offered?
by blingle » Thu May 02, 2019 1:11 pm
Hi PGA...electrical equipment...washing machine & tumble dryer.
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Re: Carrefour - delivery offered?
by PGA » Thu May 02, 2019 1:59 pm
No problem - was going to give an alternative recommendation had it been furniture you were after.
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Re: Carrefour - delivery offered?
by jpeg » Thu May 02, 2019 2:22 pm
Tien 21 will deliver and install
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Re: Carrefour - delivery offered?
by wallerd21 » Thu May 02, 2019 4:27 pm
My experience (and others) of buying electrical goods from Carrefour is not good. If anything goes wrong/faulty they do not want to know. Customer service is appalling. There was a newspaper campaign a few years ago (Coastrider) which highlighted how bad carrefour was for customer service and I had similar experiences myself. I won’t even go into the shop now. Dave
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Re: Carrefour - delivery offered?
by Murt » Thu May 02, 2019 4:51 pm
I had an absolute nightmare with Carrefour near Habernas delivering a washing machine 3-4 years ago.
They initially promised that it would be delivered the next afternoon. It was not, so I went back in to find out why. Promised delivery next morning. Needless to say, it didn't arrive then. I called in again and was promised delivery that afternoon. No delivery or phone call again. Then they promised the following morning.
It did eventually arrive around 1.30 that afternoon, but not before wasting 2 days of our holidays going backwards and forwards.
Not worth the hassle in my opinion
They initially promised that it would be delivered the next afternoon. It was not, so I went back in to find out why. Promised delivery next morning. Needless to say, it didn't arrive then. I called in again and was promised delivery that afternoon. No delivery or phone call again. Then they promised the following morning.
It did eventually arrive around 1.30 that afternoon, but not before wasting 2 days of our holidays going backwards and forwards.
Not worth the hassle in my opinion
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Re: Carrefour - delivery offered?
by jpeg » Thu May 02, 2019 5:41 pm
That was a long time ago The world has moved on and Carrefour has taken notice, I bought a washing machine from them with delivery and installation when I got home they were there waiting that was 3 months ago
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Re: Carrefour - delivery offered?
by jpeg » Fri May 03, 2019 7:38 am
Pete you are talking rubbish I have taken many items back to Carrefour and never had a problem It depends on your attitude when you talk to them
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Re: Carrefour - delivery offered?
by polop » Fri May 03, 2019 8:41 am
jpeg wrote:Pete you are talking rubbish I have taken many items back to Carrefour and never had a problem It depends on your attitude when you talk to them
Perhaps Pete's comments are his experience and your experience is yours, neither are rubbish just your own.
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Re: Carrefour - delivery offered?
by Murt » Fri May 03, 2019 10:58 am
jpeg wrote:That was a long time ago The world has moved on and Carrefour has taken notice, I bought a washing machine from them with delivery and installation when I got home they were there waiting that was 3 months ago
Leopards and spots. You seem to be a lone voice crying in the wilderness, however I'll never get those two days holidays back again.
If buying again, I would be far more inclined to go to one of the smaller local companies. A case in point, I bought an electric kettle from the electrical shop beside Consum, where Aldi in Rojales used to be.
The kettle broke down within a year. I hadn't bothered to keep the receipt, but took it back anyway. The man in the shop was most helpful and changed the kettle for me. I'm sure Carrefour would have just shown me the door.
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