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How do i find out if my parcel is still at customs..or where

How do i find out if my parcel is still at customs..or where

Postby Boradee49! » Wed May 29, 2019 8:35 am

How do i find out where my missing package is
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Re: How do i find out if my parcel is still at customs..or w

Postby Ronnie112 » Wed May 29, 2019 1:29 pm

Have you got a tracking number?
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Re: How do i find out if my parcel is still at customs..or w

Postby marcliff » Wed May 29, 2019 1:36 pm

If you have a tracking number you can track it on the suppliers website, if it's from UK then on the Royal mail website or, if it's reached Spain, then the Correos website.

Again, with the tracking number, you can check at Correos and they will be able to tell you where it is.

If you have had notification of who is delivering it, for example SEUR, Correos Express, DHL or whoever, then you can track it on their website as well.

If you have no tracking number it may be a bit difficult.
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Re: How do i find out if my parcel is still at customs..or w

Postby Boradee49! » Sat Jun 01, 2019 12:59 pm

Its ok now.i received id.thank
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Which part of Spain are you from?: Dona pepa quesada
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Re: How do i find out if my parcel is still at customs..or w

Postby A.N.Other » Sat Jun 01, 2019 7:11 pm

I've found parcel tracking very hit and miss. Often tracking sites will say something is still in transit somewhere when in fact its arrived and been collected from the post office!

Most recent example was a laptop motherboard I'd ordered from China which, according to the tracking, was in the air between China and Spain for about a week and by the time that actually changed to 'arrived in destination country' it was already fitted in the laptop and working!

I think the problem is that, for international packages at least, the systems are not really joined up, if you send an item from UK International Special Delivery (or whatever its called now) the Royal Mail tracking stalls when it leaves the country until its been delivered and signed for.
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