Amazon es prime

Hi i have a problem with the above can someone please tell me how to query this with them Thank you.

send them an email
https://www.amazon.es/gp/help/customer/ ... _m_b_hef_=

Thank you jpeg.

That is just taking me to the page im having problems with.

So what problems are you having ?

I have been charged from my bank account for something i have not ordered, just want them to check it for me. but not sure which one to press.

You can check your purchases by logging in to Amazon.es then selecting ‘mi cuenta’ (my account) then ‘mis pedidos’ (my purchases).

I have done all that Harry,my last purchases are there that i have received and paid for.but thanks anyway.

Littlechris wrote:I have been charged from my bank account for something i have not ordered, just want them to check it for me. but not sure which one to press.

Would it be around 32 eros if so it could be you Prime renewal fee

I HAVE NEVER USED ANY AMAZON PRIMES UK OR ES JUST USE THE NORMAL ONES WAS FOR 36 EUROS.