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Rain leaking in

Rain leaking in

Postby suzette » Fri Sep 13, 2019 7:36 am

Can some one help. We have a quad house and the downstairs bedroom, which is connected to the house behind us, has water running down the wall. We have no other sign of rain getting in in any other room.
We are baffled as it is downstairs and an inside wall.
We have no idea who to contact.
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Re: Rain leaking in

Postby Shiva » Fri Sep 13, 2019 7:41 am

It could be that you have a pipe running down inside draining off from the roof. We have one running down through the centre of our property which drains off the water from the solarium. Only realised it was there when I was baffled to hear water sounds from inside the wardrobe...

Sorry can't help on anyone to contact but figuring out what it is/where the leak is coming from is your first step. In this extreme weather just about everyone's house will have sprung a leak. ( I have two).
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Re: Rain leaking in

Postby suzette » Fri Sep 13, 2019 7:57 am

Thank you for your reply. We don’t have s solarium.?
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Re: Rain leaking in

Postby El Tel » Fri Sep 13, 2019 5:40 pm

Insurance company?
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Re: Rain leaking in

Postby marcliff » Fri Sep 13, 2019 5:46 pm

El Tel wrote:Insurance company?



I have had an email from my insurance company that says any claims relating damage from the recent storms should be made through the Insurance Compensation Consortium and not the insurance company.
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Re: Rain leaking in

Postby Andrea Murphy » Sat Sep 14, 2019 12:24 pm

Hi

FLOOD DAMAGE and INSURANCE

CARS and insurance for flood damage

Just in case you do not already know, if you have fully comprehensive cover on your car you are paying a small amount each month to the Consortio. The Insurance will not pay for your car repairs for the Gota Fria but the Corsortio will. You need to make a claim with the Consortio. We only found this out when we were caught out in the last Gota Fria earlier this year when our car was water logged. The Consortio paid out - we had no problem.

HOUSE and insurance for flood damage.

Exactly the same applies as above. If you have House and Contents insurance you are also paying a small amount each year to the Consortio, so you make your claim with the Consortio - as same as you would for the car above.

Need any further advice come back to me and I will look up details of our claim with the Consortio so that you have telephone numbers, addresses of where to claim etc., BUT your Insurance Company should help you with the relevant claim - must add here ours did not help us, but another insurance company did. Hence we changed insurance companies when the car insurance ran out.

Good luck, Remember, if you are insured you are covered, do not accept that you are not, you are paying the Consortio every month so you are entitled to claim.

If you are not insurance, sorry I cannot help you.

Hi Jan,

I have been trying to put the message below on any Quesada forum as an Announcement but I do not think it will let me do that as the Announcements seem to be made via yourself. Can you please arrange for the message below to be inserted as everybody needs to know that if they have insurance they can make a claim via the Consortio. Their insurance company will probably tell them they will not pay - this happened to me but I did not give in.

FLOOD DAMAGE and INSURANCE

CARS and insurance for flood damage

Just in case you do not already know, if you have fully comprehensive cover on your car you are paying a small amount each month to the Consortio. The Insurance will not pay for your car repairs for the Gota Fria but the Corsortio will. You need to make a claim with the Consortio. We only found this out when we were caught out in the last Gota Fria earlier this year when our car was water logged. The Consortio paid out - we had no problem.

HOUSE and insurance for flood damage.

Exactly the same applies as above. If you have House and Contents insurance you are also paying a small amount each year to the Consortio, so you make your claim with the Consortio - as same as you would for the car above.

Need any further advice come back to me and I will look up details of our claim with the Consortio so that you have telephone numbers, addresses of where to claim etc., BUT your Insurance Company should help you with the relevant claim - must add here ours did not help us, but another insurance company did. Hence we changed insurance companies when the car insurance ran out.

Good luck, Remember, if you are insured you are covered, do not accept that you are not, you are paying the Consortio every month so you are entitled to claim.

If you are not insurance, sorry I cannot help you.

Good luck,
Andrea Murphy
 
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