Suma tax office.(Rojales)

MatthewPople · by **MatthewPople** » Wed Dec 25, 2019 10:14 pm

Just be careful who deal with at Rojales Suma office in Rojales,they claim they don’t speak English only,they can do when want to,just down to lazyness.
Also when you doing one off payment like refuse payment,they say that on particular payment it went which it does not,yes find l them not to be trusted as a government department but there again Spain for you,bit like U.K. in some aspects.

polop · by **polop** » Wed Dec 25, 2019 11:02 pm

MatthewPople wrote:Just be careful who deal with at Rojales Suma office in Rojales,they claim they don’t speak English only,they can do when want to,just down to lazyness.
Also when you doing one off payment like refuse payment,they say that on particular payment it went which it does not,yes find l them not to be trusted as a government department but there again Spain for you,bit like U.K. in some aspects.

You are in Spain if you can't speak Spanish take a translator, it is not up to them to speak English of course many can. As in UK going to office there they expect you to speak English,, of course most of the European community have a far better grasp of foreign languages

jpeg · by **jpeg** » Wed Dec 25, 2019 11:03 pm

Suma are not a government office they are a private firm

kathyl · by **kathyl** » Wed Dec 25, 2019 11:36 pm

I have never had any problems with the SUMA in Rojales. They are always pleasant and helpful and have always spoken in English to me

Richard.H · by **Richard.H** » Thu Dec 26, 2019 1:31 am

Never had a problem either.

mondo · by **mondo** » Thu Dec 26, 2019 6:02 am

They have been fine and helpful every time I have been there... they speak English and I have never had a problem with them..

..

GLASSMAN · by **GLASSMAN** » Thu Dec 26, 2019 8:33 am

mondo wrote:They have been fine and helpful every time I have been there... they speak English and I have never had a problem with them..
GLASSMAN WROTE Same here, always very helpful, also if you cant speak Spanish or don't want to, translate what you want to say/ask on your computer write it down and show it to them , you have to make an effort surely!
..

NeilM · by **NeilM** » Thu Dec 26, 2019 9:25 am

I've always found them very friendly and easy to deal with. My Spanglish [mainly English] works every time.

blingle · by **blingle** » Thu Dec 26, 2019 11:09 am

I find it incredible that the OP accuses the staff of "lazyness" (sic).

This is the pot calling the kettle black.

As others have said...you're in SPAIN, so you should make the effort to speak Spanish, or take a translator.

Harry Epsom · by **Harry Epsom** » Thu Dec 26, 2019 11:27 am

No disrespect meant to Matthew, but his written English makes me wonder if his spoken English might have been the cause of any misunderstanding. I too have never had a problem communicating in English at Suma office(s), with many visits iduring the past 17 years.

Suma tax office.(Rojales)

Suma tax office.(Rojales)

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