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Iberdrola

Iberdrola

Postby villabreaks » Sat Feb 01, 2020 2:51 pm

Looking for guidance regarding my monthly bills. Iberdrola take a fixed monthly amount from my bank by standing order which is different from the actual useage. Is there a point where a reconciliation is made and, if so, when is this ? Thanking you in anticipation .
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Re: Iberdrola

Postby willemite » Sat Feb 01, 2020 2:55 pm

Hello I’m just wondering if you signed up for a fixed budget plan. Maybe it’s best to pop into the office and get it sorted soon than later. I’ve been with iberdrola for 9 years and no problem. Regards
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Re: Iberdrola

Postby marcliff » Sat Feb 01, 2020 3:04 pm

October (or it was when we were on that system).
You can then choose to have a refund, pay the extra if any, or have any credit/debit spread out monthly over the next year.
If you go into MAC (my customer area) you can check your balance at any time.
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