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Rosas tours

Rosas tours

Postby lancashirelass » Wed Apr 08, 2020 11:24 am

Does anyone know what Rosas tours are doing re cancelled trips.....refunds or credits?
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Re: Rosas tours

Postby jpeg » Wed Apr 08, 2020 11:45 am

Ring them and ask
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Re: Rosas tours

Postby Chrisdee » Wed Apr 08, 2020 11:55 am

From what I've been reading travel agents are offering vouchers as they are struggling with funds. Look at previous post re Vivalli ?
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Re: Rosas tours

Postby TonTri » Wed Apr 08, 2020 11:56 am

Did you pay cash or by card? If by card, they don't actually take the money until the day before, So if it's cancelled they just won't take any money.
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Re: Rosas tours

Postby Dot » Wed Apr 08, 2020 12:03 pm

David tours have offered vouchers for future trips or full refund.
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Re: Rosas tours

Postby Rodt » Wed Apr 08, 2020 6:00 pm

They are a lovely company, so let them keep the money,they will be struggling no doubt, & I for one don't want to lose them, none of their trips are really expensive so come on folks help if you can ;)
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Re: Rosas tours

Postby Dot » Wed Apr 08, 2020 6:07 pm

Agree if it's a day trip but if it's a few ie 2 for 3 or 4 days ...dont think so.
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Re: Rosas tours

Postby AnnetteD » Wed Apr 08, 2020 6:26 pm

I received an email yesterday from David’s to say refunding and money arrived in my account today.
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Re: Rosas tours

Postby KarenCouzens » Wed Apr 08, 2020 9:57 pm

I received a phone call today, re. A trip we are booked on in Apri. They said it's cancelled & to call in the office once it reopens in May & collect the deposit or use it to book another trip.
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Re: Rosas tours

Postby lancashirelass » Thu Apr 09, 2020 7:47 am

Thanks everyone
I e mailed them but didn’t get a reply so assume the office to be closed
We were booked on a day trip so it’s not the end of the world
Was just interested to know if anyone had heard
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