Jet 2 ...refunds.

Hi All...the wife having finally sorted out a refund from Easyjet is now in hot pursuit of Jet 2 for a refund. Has anyone had any dealings with Jet 2 and could supply any information etc. Thanks in advance.

Hi hobnob, We are also waiting to hear from Jet 2 regarding a refund. They sent an email at the end of March saying that they would be in touch a few days before our cancelled flight which was booked for April 27th but we haven't heard from them since so not sure what the next step is as there is no-one available to speak to. Hope we can get something sorted soon.

How did you manage with EasyJet

I got mine two weeks ago, paid I to my account.

Hi.Maily...did you contact Jet 2 or did they just refund to your account.

Concerning our Easyjet refund...my Wife sent an E Mail [email protected] in the subject line she put the booking reference/dd mm yyyy/EN nobody seems to know what the EN is for but it has to be put in...the EN is in capitals. Hope this works for all concerned.

Hi hobnob my experience with JET2 has been excellent. I was due to travel in March. Obviously the flight was cancelled. I had an email from Jet2 saying they would be in touch and I received my full credit on 15th April without me having to contact them.
I am also due to fly with Jet2 in May and I received an email from them yesterday giving me two options as the May flights are cancelled. The options were either amend my booking with no admin charge or wait for them to get in touch if I prefer a refund. This is being done by departure date order which makes sense.
Hope that helps.

I am dealing with Vueling at the moment but are only being offered a refund in the form of a flight
Voucher. Does anyone know if this is legal? We are in the U K at the moment.

Stay safe .....all

I am dealing with Vueling at the moment and are only being offered a refund in the form of a flight voucher.

Does anyone know if this is legal?

Hope that you are all keeping safe and well

I am waiting for a Vueling refund, this is the email I had from them when I opted for a refund

Dear Customer,

Thank you for contacting Vueling Customer Services. We have received your request and we are processing it.

If you request a refund, we’ll send you an email within the next 10 days with instructions on how to process it.

Due to the extremely high volume of calls that we are receiving, we strongly recommend that you avoid contacting with our Customer Attention centre via telephone and await our response via email.

We would like to take this opportunity to send you kind regards,

Yours Faithfully,

Customer Services Department
Vueling Airlines, S.A.

It's actually been slightly over the 10 days but I can wait a bit longer.