Daily email updates stopped

Hi - for some reason my daily updates have stopped - any suggestions why. TIA.

I found mine in spam. Once I clicked not spam on the emails they started coming back into my inbox.

ajf1950 wrote:Hi - for some reason my daily updates have stopped - any suggestions why. TIA.

Hi there

Sorry about that. We have checked and emails are being sent to you fine, but they may be going into your 'Spam' or 'Junk' folder. Please can you check this folder and if you find an email from us please mark it as 'Not spam' and add the sending email address to your contacts.

Hope that helps

Alex

Hi Alex, Thanks for the reply. I check my junk box regularly to bin the spam but have never found anything from Talk Quesada. It is strange as I got daily emails until recently, I put it down to maybe you had suspended service during the lockdown - but was missing them so decided to check out your website and was surprised to see all working as normal. Any suggestions how to proceed further. Thanks for your help.

ajf1950 wrote:Hi Alex, Thanks for the reply. I check my junk box regularly to bin the spam but have never found anything from Talk Quesada. It is strange as I got daily emails until recently, I put it down to maybe you had suspended service during the lockdown - but was missing them so decided to check out your website and was surprised to see all working as normal. Any suggestions how to proceed further. Thanks for your help.

Oh yes, just checked again and found you may have marked our emails as "spam" on 14 March and we didn't send any more after that. I have fixed that now and they will be sent again from tomorrow onwards.

Hope that helps

Alex

Hi Alex thanks for your help I confirm I have received tonight’s update.
Let’s hope that’s it sorted. Stay safe - keep well