banks

Clearly we all have different experiences with banks. Are there any surveys in Spain of customer satisfaction with banks ? The results would provide a much more accurate picture when it's carried out on a few thousand customers than on a few individuals on an internet forum.

neil_hamilton1 wrote:

jpeg wrote:

jpeg wrote:You have just joined the worst bank in Spain if not the world

and they got an introductory fee from the bank
You should never take the advice of an estate agent they are in it for the money

So you should ignore any recommendations from anyone involved in real estate! That puts a stop to me recommending you (jpeg) to my clients when I think you may be able to assist.

I've thought that a number of times. I used a solicitor recommended by my estate agent, and that solicitor is recommended time and time again on this forum...but it seems OK for people to recommend on one hand, and then have a go at others (estate agents) who recommend the same thing.

It's hypocritical.

I never recommend Legal persons to my clients ,always tell them to look around and I have no connections to any legal firms or banks

Sage wrote:Clearly we all have different experiences with banks. Are there any surveys in Spain of customer satisfaction with banks ? The results would provide a much more accurate picture when it's carried out on a few thousand customers than on a few individuals on an internet forum.

Customer satisfaction you’ll have to explain that one! What Spanish bank gives a toss about their customers! The very concept of customer ‘service’ is an alien concept! Non existent!!

Have mentioned it before and it's my opinion but as far as I can see "All bankers are Wanxers"!! Sorry if I've upset anyone just my opinion!

Ohhh I'm offended. Have a great day tomorrow and a big sloppy kiss for Asbo xx

cheflady wrote:Have mentioned it before and it's my opinion but as far as I can see "All bankers are Wanxers"!! Sorry if I've upset anyone just my opinion!

Rhaphanidosis wrote:Been with Caixa for donkeys years and before that Bank of Valencia, never had any problems, and with on-line banking never have to go in person to the bank!

Agreed. I have had no problems with the Quesada branch over many years..

Hi, we also bank with Caxia previously Bankia after we bought a house in Spain 5 years ago. The fees are 250 euros p.a. also 28 p.a for the card. We have now changed to the online bank Wise with no fees. Before you set up DD with your bank I would change to Wise, or at least find out what the fees are with your bank. Wise is very easy to set up

Been here for 16 yrs bank has been taken over 4 times,,, now caxia , all banks as bad as the one before, customer service non existant!!!!
They really dont care.

Locked out of my account for seven days - just regained access but had to attend the Quesada Branch in person to achieve this dubious privilege ! I've been with CaixaBank for 8 years and I believe in giving credit when it is deserved. Customer Service is non-existent and NOT a concept that CaixaBank recognises.