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changing from telfy broadband
changing from telfy broadband
by Jansl » Thu Jun 08, 2023 11:28 am
Hi, in an effort to avoid going over old ground, i've looked at the forum for this subject without success, so here goes.
We currently have a high speed broadband only package with Telfy & have been with them since arriving six years ago.
However, although following repeated visits to their office in Rojales and continually being assured our system is "perfect." But when it's busy times in the evening, the whole lot is continually buffering, even with subscribed Netflicks.
A friend experienced the same about two years ago & changed to Vega Fibre and has hever had a problem since.
My query is: Currently is there any notice period re. Telfy & do they remove the fibre cabling they ran from the street directly into our lounge - obviously they reclaim the modem.
We currently have a high speed broadband only package with Telfy & have been with them since arriving six years ago.
However, although following repeated visits to their office in Rojales and continually being assured our system is "perfect." But when it's busy times in the evening, the whole lot is continually buffering, even with subscribed Netflicks.
A friend experienced the same about two years ago & changed to Vega Fibre and has hever had a problem since.
My query is: Currently is there any notice period re. Telfy & do they remove the fibre cabling they ran from the street directly into our lounge - obviously they reclaim the modem.
- Jansl
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Re: changing from telfy broadband
by jpeg » Thu Jun 08, 2023 1:24 pm
unlessyou have resigned a contract after the original or bought a new phone they told me no contract is in force
I am having the same problem with Telfy at Catral and they have denied that they are Throttling the line even when I show them results of independant speed tests that proved they were , unfortuatly I can not change from them as they is not another operator in my area ,I have to use "line of sight " signals and the max download is 20mbps
I am having the same problem with Telfy at Catral and they have denied that they are Throttling the line even when I show them results of independant speed tests that proved they were , unfortuatly I can not change from them as they is not another operator in my area ,I have to use "line of sight " signals and the max download is 20mbps
- jpeg
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Re: changing from telfy broadband
by Jansl » Thu Jun 08, 2023 2:11 pm
Thanks for your reply: Based on what you say Telfy told you I think I might have shot myself in the foot. Our original contract was €39 for broadband plus a landline. About six months ago I cancelled the landline as redundant since becoming Lobster customers and now pay €31. That probably constitutes becoming a "New customer."
I'll have to go down & check, (bummer)
I'll have to go down & check, (bummer)
- Jansl
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- The Eagle
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Re: changing from telfy broadband
by bertie and gerty » Fri Jun 09, 2023 9:02 am
Were with Telfy in Catral and live in the Campo and have their fibre internet and very very rarely do we get any buffering, whenever we get a problem they are out the same day.
- bertie and gerty
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Re: changing from telfy broadband
by Mickey Braw » Fri Jun 09, 2023 10:09 am
I’m with Telfy too and find them very good indeed.
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Re: changing from telfy broadband
by B&B » Fri Jun 09, 2023 10:14 am
We have been with TELFY for 3 years now ,no problems ,and staff very helpful .
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Re: changing from telfy broadband
by jpeg » Fri Jun 09, 2023 10:41 am
bertie and gerty wrote:Were with Telfy in Catral and live in the Campo and have their fibre internet and very very rarely do we get any buffering, whenever we get a problem they are out the same day.
You should never get bufferring with the speeds that Fibre delivers , Unfortuanatly Fibra is not an option where I live down next to the Bird sanctuary on the CV861 only line of sight transmission .
I have no quibble with the after sales service with Telfy it is excellant
- jpeg
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Re: changing from telfy broadband
by LeeG » Fri Jun 09, 2023 11:16 am
Have you cleared the caches on the affected platforms? I too agree they are very good and I have had only a few problems with Telfy I have been with them since they were called Skynetlink.
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Re: changing from telfy broadband
by Oldgeordie » Fri Jun 09, 2023 8:54 pm
I changed from Telfy to Go Fibre last year,I pay 42 euros a month for fibre,2 mobiles & landline.
Go fibre used Telfys cable,I only had to return my router to Telfy.
Go fibre used Telfys cable,I only had to return my router to Telfy.
- Oldgeordie
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