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Samsung freezer engineer
Samsung freezer engineer
by willemite » Tue Aug 01, 2023 1:27 am
Does anyone know of a company who have qualified Samsung tall freezer engineers please.
We have tried everything in the book but it won’t go below -23 and I’ve put it on Fast Freeze to save some of the food, everything on shelves will have to be binned in the morning but the food in drawers are all still frozen.
Thank you
We have tried everything in the book but it won’t go below -23 and I’ve put it on Fast Freeze to save some of the food, everything on shelves will have to be binned in the morning but the food in drawers are all still frozen.
Thank you
- willemite
- Posts: 2013
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- Which part of Spain are you from?: catral
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Re: Samsung freezer engineer
by jpeg » Tue Aug 01, 2023 9:05 am
covered by a household insurance policy
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Re: Samsung freezer engineer
by Mac3blade » Tue Aug 01, 2023 9:11 am
There’s a Samsung repair shop on Calle Lorca in Torrevieja ( tv). Worth asking for an engineer’s contact details . ( close to Tango beside Playa del Cura beach)
Unless your fridge/ freezer is still under warranty, use any domestic engineer.
Unless your fridge/ freezer is still under warranty, use any domestic engineer.
- Mac3blade
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Re: Samsung freezer engineer
by Wingnut » Tue Aug 01, 2023 9:23 am
Isn't -23 pretty cold?
Ours is set to -20
Ours is set to -20
- Wingnut
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Re: Samsung freezer engineer
by willemite » Tue Aug 01, 2023 9:35 am
Hi everyone, thank you for the information.
We think we have it sorted now. Had to throw away food in the open top area but drawers were still frozen solid.
We removed the back again and cleared a tube etc. and it’s ok so far.
It’s under 10 year warranty (purchased 2020) but we thought we would try a general DIY ourselves first.
Thanks again - Ive made a note of the company in Torrevieja.
We think we have it sorted now. Had to throw away food in the open top area but drawers were still frozen solid.
We removed the back again and cleared a tube etc. and it’s ok so far.
It’s under 10 year warranty (purchased 2020) but we thought we would try a general DIY ourselves first.
Thanks again - Ive made a note of the company in Torrevieja.
- willemite
- Posts: 2013
- Joined: Fri Nov 14, 2014 8:10 pm
- Which part of Spain are you from?: catral
- Gender: Female
Re: Samsung freezer engineer
by Ross Kemp » Sat Aug 05, 2023 7:52 am
If you goggle Samsung fridge freezer faults you will find the reason for your fault . The drain hole you cleaned out has a smal heater at the top. The heater is not strong enough causing the condensation and blockage in the end you get a ice building up at the bottom of your freezer.
-
Ross Kemp - Posts: 292
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- Which part of Spain are you from?: Dona Pepa, Quesada
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Re: Samsung freezer engineer
by willemite » Sat Aug 05, 2023 8:51 am
Hi Ross
Thank you for the information.
Thank you for the information.
- willemite
- Posts: 2013
- Joined: Fri Nov 14, 2014 8:10 pm
- Which part of Spain are you from?: catral
- Gender: Female
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