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Complaints form book for my rental Apartment, where to get?

Complaints form book for my rental Apartment, where to get?

Postby Paulwilko10 » Mon Jan 22, 2024 4:25 pm

Hello All

I have been looking around, even went to the town hall today which was suggested to me, but i can't get hold of a complaints form book for my rental apartment.

Can anyone help me please as apparently this is a legal requirement.
Hopefully will never be used though lol

Many thanks

Paul
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Re: Complaints form book for my rental Apartment, where to g

Postby marcliff » Mon Jan 22, 2024 4:34 pm

Paulwilko10 wrote:Hello All

I have been looking around, even went to the town hall today which was suggested to me, but i can't get hold of a complaints form book for my rental apartment.

Can anyone help me please as apparently this is a legal requirement.
Hopefully will never be used though lol

Many thanks

Paul



I thought the local council issued these but obviously not the case.
If you Google where to buy Hojas de Reclamaciones books then several sites come up selling them including Amazon.es although they seem to be Andalusia ones from them.
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Re: Complaints form book for my rental Apartment, where to g

Postby El Buho » Mon Jan 22, 2024 4:53 pm

Are you renting directly with the owner or via an agent?
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Re: Complaints form book for my rental Apartment, where to g

Postby Paulwilko10 » Mon Jan 22, 2024 5:00 pm

El Buho wrote:Are you renting directly with the owner or via an agent?


I am the owner, I can't find where to get them from :-(
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Re: Complaints form book for my rental Apartment, where to g

Postby Paulwilko10 » Mon Jan 22, 2024 5:01 pm

marcliff wrote:
Paulwilko10 wrote:Hello All

I have been looking around, even went to the town hall today which was suggested to me, but i can't get hold of a complaints form book for my rental apartment.

Can anyone help me please as apparently this is a legal requirement.
Hopefully will never be used though lol

Many thanks

Paul



I thought the local council issued these but obviously not the case.
If you Google where to buy Hojas de Reclamaciones books then several sites come up selling them including Amazon.es although they seem to be Andalusia ones from them.


Yeah thats the impression i got aswell hence my visit today. She spoke decent English and understood me but said no books here :-(

I have seen the ones on Amazon but no good to me in Alicante region :-(

Thanks though
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Re: Complaints form book for my rental Apartment, where to g

Postby El Buho » Mon Jan 22, 2024 5:11 pm

PM sent
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Re: Complaints form book for my rental Apartment, where to g

Postby jpeg » Mon Jan 22, 2024 7:21 pm

This may help it is in spanish and english
https://www.consumoresponde.es/sites/de ... ble_15.pdf
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Re: Complaints form book for my rental Apartment, where to g

Postby Paulwilko10 » Mon Jan 22, 2024 7:45 pm

jpeg wrote:This may help it is in spanish and english
https://www.consumoresponde.es/sites/de ... ble_15.pdf


Thanks, but thats Andalucia :-(
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Re: Complaints form book for my rental Apartment, where to g

Postby Kenbo » Mon Jan 22, 2024 7:50 pm

Paul

Go onto the sister site Costa Blanca forum and contact DaveBev1, they will know the answer to your question.

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Re: Complaints form book for my rental Apartment, where to g

Postby jpeg » Tue Jan 23, 2024 12:09 am

Paulwilko10 wrote:
jpeg wrote:This may help it is in spanish and english
https://www.consumoresponde.es/sites/de ... ble_15.pdf


Thanks, but thats Andalucia :-(



Can be adapted for Valencia
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