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Electric meter has caused incorrect bill
Electric meter has caused incorrect bill
by tjtrev » Tue Aug 19, 2014 1:41 pm
Just had a bill for 1075.41 euros the metre reader hadent been reading the metre correctly for 12 months---got to pay or be cut off ---no choice!!!!!!.
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Re: Electric iberdrola.
by Lulu » Tue Aug 19, 2014 5:21 pm
Typical of Spain in UK you would be able to pay in instalments, bloody awful considering its the fault of one of their workers.
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Re: Electric iberdrola.
by Lulu » Tue Aug 19, 2014 5:22 pm
Were your previous twelve months worth of bills very low than!
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Re: Electric meter has caused incorrect bill
by tjtrev » Wed Aug 20, 2014 12:20 pm
yes the bills were low 35-45 euros, but some of the time I was not in Spain.--they have now put a new metre on.
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Re: Electric meter has caused incorrect bill
by Lulu » Wed Aug 20, 2014 2:32 pm
Mine average 300 euros every two months!!!
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Re: Electric meter has caused incorrect bill
by tjtrev » Fri Aug 22, 2014 7:12 am
After contacting iberdrola about my extra bill for 1.075 euros I am informed it is a FINE for having a meter that was not working properly.---- Is there any legal minds out there on the FORUM ??...
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Re: Electric meter has caused incorrect bill
by Lulu » Fri Aug 22, 2014 5:28 pm
Who does the meter belong to? I would say if it belonged to Iberdrola then they would be responsible I would go see a solicitor
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Re: Electric meter has caused incorrect bill
by tjtrev » Sat Aug 23, 2014 12:07 pm
Thanks Lulu---- may just do that ---Is there a solicitor that the Forum recommends?
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Re: Electric meter has caused incorrect bill
by Jan » Sat Aug 23, 2014 3:10 pm
tjtrev wrote:Thanks Lulu---- may just do that ---Is there a solicitor that the Forum recommends?
I'm sure you will get a few recommendations of Solicitors but the Spanish legal process is an incredibly slow system and personally I would exhaust all avenues before using one for this kind of thing. In the meantime the electricity bill will, probably, need to be paid anyway to be sure that your electric will not be cut off.
If you speak Spanish or know someone who does and can help you, maybe you can send an email/ letter of complaint to the manager in the head office about this yourself. There must be a process that has to be followed, the same as any utility company in any country. They are providing a service and should be regulated - Is there an Ofgem type regulatory body in Spain that you could complain to? Maybe someone will know.
Jan.
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