Please help: need to contact Hidraqua

davidr1985 · by **davidr1985** » Fri May 30, 2014 8:38 pm

Please help I need to contact hidraqua asap they have cut me off. I'm in the UK and can't read or speak Spanish
Thanks
David

Jan · by **Jan** » Fri May 30, 2014 10:05 pm

davidr1985 wrote:Please help I need to contact hidraqua asap they have cut me off. I'm in the UK and can't read or speak Spanish
Thanks
David

Hello David,

Not sure if this will help but you can try :

CUSTOMER SERVICE HELPLINE: 902 250 270
Call this number to make enquiries or carry out operations. The hotline is available from Monday to Friday from 8.00 am until 9.00 pm.

Or email them from here (with your customer number etc ) - using a bit of 'google translate' might help:
http://www.hidraqua.es/en/customer-services

If you are registered for the on-line virtual office you can send messages from there.

Here's some contact details from the bill heading, if it's any help:

Hopefully someone on the forum who has experienced this problem may be able to help you get this sorted.

Jan

davidr1985 · by **davidr1985** » Sat May 31, 2014 12:02 pm

Thank you so much I shall give that a try

Please help: need to contact Hidraqua