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Wifi

PostPosted: Sun Sep 10, 2017 10:48 pm
by Anniep
advice pkease, we are with Telfy and changed to the 100mb fibre optic a couple of months back, haven't really been watching much TV so only just checked the speed as wanted to watch the TV through the iptv box, the speeds are 45 max and initially 15? Is anyone else experiencing these slow speeds I'm in the Lo Marabu.
Also when I do the same test on the iPad is shows faster speeds about 87. Help please

Re: Wifi

PostPosted: Sun Sep 10, 2017 11:59 pm
by PeteKnight
Are you checking the speed using a laptop with a wired (Ethernet) connection and with the Wi-Fi turned off? This is the only way to get a true internet speed reading.

If you use a device connected via Wi-Fi then it depends on the Wi-Fi speed capability of your router and your device. If the router is dual band (2.4 GHz and 5 GHz) then you're off to a good start. Older laptops, phones and tablets may only be capable of using 2.4 GHz Wi-Fi, which will give a maximum speed of maybe 30-50 Mbps. Newer devices will be able to use either 2.4 or 5 GHz wi-Fi and when connected using 5 GHz should be able to manage somewhere around 80 Mbps of up/download speed.

Although 5 GHz Wi-Fi is able to handle more data throughput, it's less able to penetrate walls so you may find that a device that's capable of using either 2.4 or 5 Ghz, with a dual band router, may revert to using the 2.4 Mhz band because it's getting a stronger signal on that band than on 5mhz.

Hope this helps - PM me of you want to discuss specifics of the equipment you're using.

Pete.

Re: Wifi

PostPosted: Mon Sep 11, 2017 5:15 am
by mondo
We are with Telfy and booked for 100 mgs

They told us that a lap top using wifi would only get about 50 and they are right.... but that is fine .. it is fast enough

but if I connect with a cable I can get 90 plus easily...

..

Re: Wifi

PostPosted: Mon Sep 11, 2017 6:18 pm
by Anniep
The iPad gets great speeds the iptv box is connected via a cable and is only 49 tops!

Re: Wifi

PostPosted: Mon Sep 11, 2017 8:47 pm
by PeteKnight
Are you certain that the IPTV box is using the wired connection? It's possible that the box could be using a Wi-Fi connection even though a network cable is plugged-in.
How are you testing the speed of your IPTV box? Are you using the utilities in KODI, using a web browser on the box to access a a speed test site, or some other method?
What method are you using to test the speed of the iPad?

Pete.

Re: Wifi

PostPosted: Mon Sep 11, 2017 9:21 pm
by Anniep
I have downloaded OKLA speed test onto the TV, and test using thT. I'm not sure what you mean, about using the. Wifi, as opposed to the cable? The cable is plugged as it always has been, sorry I'm not techie at all as you may have guessed! Lol

Re: Wifi

PostPosted: Mon Sep 11, 2017 9:53 pm
by PeteKnight
Can you explain your setup in more detail? You talked about an IPTV box, then about a smart TV. Are you using a smart TV connected to an IPTV box?
If you can explain the exact setup, with makes and model numbers of boxes/TVs then it might be clearer.

Some devices, such as laptops, IPTV boxes! Smart TVs etc can connect using either Wi-Fi or an Ethernet cable. Usually, plugging a cable in to an IPTV box will disable the Wi-Fi connection, but not always.
So, it's possible that you have a device such as an IPTV box that is connected to your network via Wi-Fi, but has an Ethernet cable plugged-in that's not actually doing anything.
If this were the case, and the Wi-Fi adaptor built into the device was 2.4ghz only then you could see slow connection speeds. The way to test this is to unplug the Ethernet cable and see if the IPTV box can still see the network. If it can then it's connecting via Wi-Fi and not the cable.

Pete.

Re: Wifi

PostPosted: Tue Sep 12, 2017 10:40 am
by Babu
What I think Pete is alluding to is that Wi-Fi speeds higher than wired Ethernet is very rare.
If you are getting the much slower speed to one device but others are good, the problem is with the cable or the device or (less likely) the router.
Make sure your Ethernet cable is plugged into a yellow coloured port on the router as that is the faster port (it may have one or two+ yellow ports depending on the quality of the router).
Reboot (turn off mains and turn back on) IPTV box with the ethernet cable already plugged in, this should make the box recognise the Ethernet connection instead of any wi-fi.
If that is no improvement, replace the cable with another one, if you have one, and do above again.
If above fails you are looking at a possible faulty IPTV box I suspect.

Re: Wifi

PostPosted: Tue Sep 12, 2017 10:07 pm
by Anniep
Thanks, plugged into the yellow portal,and have rebooted, will try getting another cable, BUT in case it is the box recommendations for a new box please

Re: Wifi

PostPosted: Tue Sep 12, 2017 10:11 pm
by TonTri
Hi Anniep. If you need a new box I recommend getting a quote from Paul at TV Technology who is often recommended on here. He isnt the cheapest by any means but it will probably be the most reliable you can get.

They do supply and fit the boxes only, you dont have to take up their IPTV services.