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Re: Anybody successfully monitoring Spanish smart meter in U

PostPosted: Fri Feb 09, 2018 9:36 am
by larryinplymouth
Hi John, thanks for the info - will be at the house sometime early March so will take a look whats actually installed. The house purchase is still going through so once I have the electricity account details etc I can hopefully register..... hope the meters work better than the ones in the UK..... we have had no end of problems with them.

Maybe we'll catch up and chat about Plimuff.....

Regards Larry

Re: Anybody successfully monitoring Spanish smart meter in U

PostPosted: Fri Feb 09, 2018 10:35 am
by milor
Yan wrote:Andrew how did you get around the requirement for a telephone number, do you have a Spanish number? On the form it asks for a mobile number but only allows you to enter 8 digits, when a standard UK number has 11, therefor I couldn't move the form forward. I've contacted Iberdrola but so far no response.


It is possible to do this without owning a Spanish phone. I did. Iberdrola will tell you that you must have one.
If you still have not connected let me know and I will repost how to do it.

Re: Anybody successfully monitoring Spanish smart meter in U

PostPosted: Fri Feb 09, 2018 10:46 am
by milor
Andrew Hardy wrote:Having tried to load the app (unsuccessfully) over recent weeks, having read your post I tried again and with the required perseverance (clearly an Iberdrola customer necessity!) I am now on line. VOILLA!!!
Many thanks for a great post!! :text-goodpost: :text-thankyouyellow:


Well done for persevering, Iberdrola do not make things easy.

Re: Anybody successfully monitoring Spanish smart meter in U

PostPosted: Tue Feb 13, 2018 11:09 am
by Paul - TV Techie
Iberdola and their smart meters. So smart that you are virtually guaranteed a larger bill than previously - is anyone paying less?

One of our neighbours was so incensed by the increase, which they could not reconcile, that they called an independent electrician to test the new smart meter. It was reading 10%+ over what it should have done if correctly calibrated.

Armed with evidence of a certified electrician, they complained to Iberdrola AND GOT NOWHERE.

They will give you all the tools and suggestions of ways to reduce your bill, but you will struggle with 50% of it being erroneous charges and that's with the question marks of some of the new meters reported 'accidentally' not being calibrated too well.

The charges are practically comical - transport & maintenance of electricity? Surely that should be included? To use an analogy - if we were to send a service technician to install a dish at the agreed €299, we'd then sneak in a technicians transport to and from the job at a further €60 - HOW QUICKLY WOULD PEOPLE CURSE US!

One rule for the corporate greedy giants....