When we had our satellite dish fitted we were supplied with Golden Interstar boxes. They do not appear to offer all the UK channels we were expecting. When we have done a satellite scan, it appears we are scanned to Eutelsat 28a which isn’t the correct satellite. There are other satellite options but not to get anything from the Astra satellites. Is this because of the box or due to the position of the satellite dish ?
Thanking you in anticipation
Rob.
Hi Rob,
It is likely that your boxes are a little out of date, with the satellites/frequency tables within the box. To make sure the receiver is up to date, all you need to do is scan in ANYTHING at 28 east, but make sure the scan type you select is 'BLIND' scan - this takes a blind sweep of the sky and will pick up everything the dish is pointed at free to air / encrypted (you won't be able to see) & the blind scan ignores the frequency tables in the box, which may be out of date. Also the satellite won't make a difference, although we are using Asta 2E, 2F & 2G, you only need to scan one of them, on old boxes Astra 2D, 2A etc.
If after running a blind scan you then find you are missing some of the free to air channel which you would expect, then this may indicate dish could need a tune/signal weakness. If all channels present after the scan, then the only issue was the box needed a little update/rescan as frequencies likely to have changed since the box was installed. We do not get 100% of what you get in the UK, but we get 95%, as one example ITV 1HD can be weak in some locations and the evening (moreso), but other ITV's / BBC's fine.
Any problems, we have local technicians who can help. 865774055
Paul
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