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Meganet - Loss of connection

PostPosted: Mon Sep 02, 2019 8:29 am
by Tuftytoes
Morning all,
We have been suffering loss of connection with Meganet (TV goes blank, for a few seconds and sometimes the content goes backwords and repeats itself), we are on the 200 mb package.
Are other people in the Quesada area suffering the same?

Regards
Owen Constance.

Re: Meganet - Loss of connection

PostPosted: Mon Sep 02, 2019 12:22 pm
by jpeg
What are you using to receive the tv signal

Re: Meganet - Loss of connection

PostPosted: Mon Sep 02, 2019 12:27 pm
by Iang
Have you told meganet there is a problem if not tell them ,might be a known problem

Re: Meganet - Loss of connection

PostPosted: Mon Sep 02, 2019 12:36 pm
by scubydoo
We had a problem and it was sorted very quickly.

Re: Meganet - Loss of connection

PostPosted: Mon Sep 02, 2019 4:53 pm
by Tuftytoes
We have the fibre into the house and direct into the TV, ive called into the shop and they are going to put a test on the line, ill keep you all posted.

Many thanks

Re: Meganet - Loss of connection

PostPosted: Tue Sep 03, 2019 9:55 am
by camionpilot
Ours goes off regularly every night in the early evening, some times for a few seconds or up to a couple of minutes , enquired at the shop and asked to keep a log and report back , I wondered if , because it was the same times that it was a switching issue with there equipment .?

Re: Meganet - Loss of connection

PostPosted: Wed Sep 04, 2019 8:34 am
by Tuftytoes
we experience a lot of signal loss in the mornings and not much in the evenings, sometime the program we are watching goes backwards by a few seconds ?