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Cannot connect new printer

PostPosted: Fri Jan 01, 2021 10:23 pm
by Valozzie
new canon printer not recognised and both network provider and the IT place cannot help. Anyone there who can do a home visit to sort it out?

Re: Cannot connect new printer

PostPosted: Sat Jan 02, 2021 11:22 am
by jpeg
PM me the message you get when you try to connect the printer also what operating system you are using

Re: Cannot connect new printer

PostPosted: Sat Jan 02, 2021 3:12 pm
by Spannygranny
I had this problem, connected with a usb cable, then disconnected cable, printer and computer then connected via WiFi.

Re: Cannot connect new printer

PostPosted: Sat Jan 02, 2021 3:30 pm
by jpeg
Spannygranny wrote:I had this problem, connected with a usb cable, then disconnected cable, printer and computer then connected via WiFi.



That's the correct way to do it