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Computer problems with HITS

PostPosted: Sun Sep 23, 2018 8:08 am
by Wansbeck
I have been with HITS for years on my computer....no problem. I have had WhatsApp on my mobile phone for ages....no problem. I signed up on Skype, which I thought was FREE in the last few months, and it seemed OK.

Recently, every week roughly, I am getting messages from HITS saying my cash balance is below 2 euros, so the balance has been topped up 4 times recently. What is going on?? What am I being charged for that hasn't happened before?

Hope someone can help.....I feel I am being ripped off for something I don't understand anything about.

Re: Computer problems with HITS

PostPosted: Sun Sep 23, 2018 9:29 am
by Espanabums
If you sign in to your Hits Space Section on www.hitsmobile.es , you can get a detailed breakdown of the calls made that are making the balance reduce and the automatic top up kick in.

Re: Computer problems with HITS

PostPosted: Sun Sep 23, 2018 10:09 am
by cheflady
Hiya i purchased a TP Link for mobile wifi cost €180.00 then €4.95 per month with Hits what they didn't tell me was as soon as I'd used 90cents it would top up automatically in five weeks they had took over €120 off me,very expensive mistake good luck

Re: Computer problems with HITS

PostPosted: Mon Sep 24, 2018 6:55 am
by Ron Hill
Call from Skype to landlines or mobiles are not free

Re: Computer problems with HITS

PostPosted: Mon Sep 24, 2018 8:06 am
by jpeg
They should be if the recipitant is on Skype as well